NFT: Apple i5 battery replacement

they have test they will send you, and if your battery fails, they send you a whole new phone.

At the apple store. That is bs.

I stumbled across this. All I had to do was enter my phone serial number to see if I was eligible. Then I made an appoint with my local Apple store

You can request a refund. Check out the apple support site.

woohoo!

My phone goes from 60% to 10% in 20 seconds, I plug it in for 5 seconds and it's back to 80%.

I'm hoping they just give me a new phone because the button on the top of my phone doesn't work either. I haven't turned off my phone in about a year because I can't.

In comment 11822616 jgambrosio said:

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My phone goes from 60% to 10% in 20 seconds, I plug it in for 5 seconds and it's back to 80%. I'm hoping they just give me a new phone because the button on the top of my phone doesn't work either. I haven't turned off my phone in about a year because I can't.

They have a recall on the top button as well. My phone qualified but I haven't had an issue so I didn't turn my phone in.

Made my appointment for Monday.
Thanks!!!

my hope is to get a new phone, but I'll settle on the battery. Frustrating watching it go from 90% to 13 % in 20 minutes

replacement batteries yesterday and had to order it

The sleep button problem requires them to ship the phone out as well. Its a 30 minute process to get your stuff on a loaner and they put me behind someone who just started theirs. This will take a while.

It was always fine but now it just jumps randomly. Last night I was typing a text and literally watched it go from 91% to 72% instantly. And it always dies around 20% but if I plug it in right before that, it jumps right back up to like 40%

It's all out of whack.

So can you just bring it to a store and have them do it there or do you have to leave it with them and have them send it back to you? I don't have any old phones that I could use as replacements in the meantime.

and they'll do it while you wait - assuming they actually have batteries in stock that day.

Otherwise they will call when they have some in. The sleep button they have to ship out but they give you a loaner. The process of them checking your phone for other damage, doing the SIM card stuff, moving stuff and setting up the loaner takes forever.

Arc, I had those same problems. Drove me crazy and felt like I could never rely on it staying alive if I took it off the charger.

In comment 11823463 M in CT said:

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and they'll do it while you wait - assuming they actually have batteries in stock that day.

I did that, so hopefully when I go this week they'll have them. I'll be pissed if I go all the way there and they tell me they don't have them. I guess I can call before hand.

In comment 11823533 jgambrosio said:

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Otherwise they will call when they have some in. The sleep button they have to ship out but they give you a loaner. The process of them checking your phone for other damage, doing the SIM card stuff, moving stuff and setting up the loaner takes forever. Arc, I had those same problems. Drove me crazy and felt like I could never rely on it staying alive if I took it off the charger.

It's weird because for most of my time having this phone (I got it like the week after Sandy, so.. I guess November-ish of 2012.. ) I always got really good battery life out of it. But these last couple of months, it just suddenly got really bad. And I'm savvy enough to know what types of things drain the battery, how to conserve it, etc. Nothing has worked. It just drains very fast to the point where I can go out with people with a 100% battery and the thing is dead halfway into being out. I literally have to bring my charger everywhere I go now which I never used to have to do.