My folks have an older HDTV which is component cable. They hooked up the Roku to the TV and are able to get a picture but no sound. They told me they have the audio component cables plugged in where they should be (who knows).
Any ideas as to why they aren't getting sound?
thanks.
right. there should be 5 total cables hooked up.
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Are they sure they have the seperate audio cables hooked up and not just the 3 video cables?
right. there should be 5 total cables hooked up.
When used with the A/V cables, and not HDMI, the Roku only has a single Video output channel (yellow coded), and separate Left and Right audio channels (Red & White connectors). It is not a RGB composite device.
If they are using RGB or component those are strickly video..you will need a white/red audio cable.
My wife's mom once tried to change the channel on the cable box with the cordless phone so anything is possible.
You need to go over there.