Hey BBI experts...
My current two year contract is expiring with verizon.. I was curious if anyone has had any luck negotiating with them? What package did you end up with, and for how much?
What are the current Direct TV and Optimum promotions that I could use as leverage?
Thanks in advance!
One question I have for fios customers when it comes to the prepaid cards. I am currently on day 88 of waiting for mine. Its supposed to be here within 90 days, have any of you actually gotten the card without hassle? Reading stories on some sites makes me feel like Im going to get scammed
Only other option is Direct TV and after you get internet through Optimum, home phone, you end up paying the same amount.
I'd call them though if you can spare a half hour on the phone being pinballed around until you get to the right person, maybe they'll send a second one just in case the first one is lost, customer service at places like Verizon is loaded with incompetence.
I'd call them though if you can spare a half hour on the phone being pinballed around until you get to the right person, maybe they'll send a second one just in case the first one is lost, customer service at places like Verizon is loaded with incompetence.
In going to give them until the 90 days is up. They did follow the steps laid out by sending the emails after i paid my first 2 bills. They sent me a card with the pin about 2 weeks ago saying it would be sent out in the next 15 days. So they got 2 more days and then I'll call.
And as everyone else has said, its so frustrating how bad the customer service is because the tv/phone/internet service is so much better than the other options.