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NFT: Someone filed my federal taxes - possibly BBI hack related

imloungin : 2/25/2015 8:05 pm
I wasn't too concerned when BBI was recently hacked, since the password I used to log into BBI was an extremely old one, and none of my other online accounts still used that password. Or so I thought.

I completely forgot about my Turbotax account, which used the same ID and password as BBI.

Today, I discovered that somebody had logged into my Turbotax account, and filed my federal taxes for me. Every number entered into my tax return was bogus, with the ultimate goal of having a $514 refund direct deposited into a mystery bank account.

I'm not 100% certain this was due to the BBI breach, but all signs suggest that it was. The Turbotax rep informed that they just had a 3rd party security firm perform a complete analysis of their infrastructure just 2-3 weeks ago, who concluded that Turbotax had not been compromised in any way.

I just wanted to give you guys a heads up, in case this was related to the BBI breach. If you use that old BBI password anywhere else, make sure you change it, just to be on the safe side.
I'm sorry  
Eric from BBI : Admin : 2/25/2015 8:55 pm : link
to hear about that, but why would TurboTax have the same user id that you use on BBI?
incidentally  
Eric from BBI : Admin : 2/25/2015 8:57 pm : link
I took a retirement course recently and the tax adviser said that crooks filing bogus tax returns impersonating other people is the #1 growing scam the IRS faces.
Wait  
MookGiants : 2/25/2015 8:58 pm : link
you really had the same ID and password for BBI as you did turbo tax? And maybe the most important one you forgot was the same as BBI?

Holy mackerel
The password I used for BBI and the one I use now..  
arcarsenal : 2/25/2015 9:06 pm : link
...are both passwords I never once used for anything else.

I thought that would have just been a common sense move. Sorry to hear about what happened but I just don't understand why you'd use your TurboTax password anywhere else.
I never  
WhoCares : 2/25/2015 9:06 pm : link
heard of this problem before. Got me worried a little.
Seems like cyber security is not your forte..  
JCin332 : 2/25/2015 9:06 pm : link
..
I use  
WhoCares : 2/25/2015 9:07 pm : link
the same passwords for many different sites except really important ones. And I would have never considered a tax preparation website to be dangerous.
better change  
pjcas18 : 2/25/2015 9:07 pm : link
your ATM code.
This guy  
WhoCares : 2/25/2015 9:08 pm : link
is trying to give all of us a heads up and everyone's being a dick. Nice
I guess I file differently...  
Kevin999 : 2/25/2015 9:09 pm : link
I use Turbo tax every year and I do NOT have a user ID or password for it... I guess you do some online version where I just buy the new CD at Costco each year. The IRS requires a filing PIN but that's completely different.
You left your doors unlocked  
Walt in MD : 2/25/2015 9:16 pm : link
And your car got stolen? You wore a short dress and got molested? You used the same user id and password and were the victim of cyber crime! What an idiot. It's all your fault!
This issue is going to be breaking soon  
Hammer : 2/25/2015 9:19 pm : link
Its a huge issue and the facts and circumstances surrounding the fraud are quite concerning.
Yeah, well the same thing just happened to me.  
PhiPsi125 : 2/25/2015 9:22 pm : link
I must have forgotten that I used the same password b/c I rarely had to log in to BBI...I was always logged in.

Thanks for the heads up...what a fucking pain in the ass now.

Never even thought TurboTax would be a concern.
Trolls  
imloungin : 2/25/2015 9:27 pm : link
Back in the early days of the internet, I used this handle and password for everything. Turbotax was one of them.

Everything recent has different usernames and credentials, outside of some older gaming platforms that I still might use, but those are all configured for 2-factor authentication and all have varying passwords.

I've actually got some background in security. This was a huge (and dumb) oversight on my part.

I'm not here to point fingers. I'm not here bitching. I'm simply here to give you dicks a heads up, in case anybody dismissed the potential impact of the recent breach here.
imloungin  
PhiPsi125 : 2/25/2015 9:29 pm : link
what was the outcome of your situation?

I'm on hold with TurboTax right now.
yeah  
WhoCares : 2/25/2015 9:32 pm : link
so what happens now? Do you re-file your tax return and everything is fine? Or is it a bigger nuisance?
I'm going to owe  
pjcas18 : 2/25/2015 9:33 pm : link
a significant amount of money this year, getting a tax return fraudulently filed for me by a hacker could actually work to my benefit.

I should change my password now to the same as my BBI password (which I never changed b/c this is the only site where I use that password).

ha  
WhoCares : 2/25/2015 9:36 pm : link
that's like when some buddies would leave their car running in Newark back in the day.
RE: yeah  
PhiPsi125 : 2/25/2015 9:37 pm : link
In comment 12153264 WhoCares said:
Quote:
so what happens now? Do you re-file your tax return and everything is fine? Or is it a bigger nuisance?


the bigger issue is that now someone has the social sec numbers for my entire family.
I apologize  
MookGiants : 2/25/2015 9:38 pm : link
for acting like a dick earlier.

Hope things work out for both of you guys. Shitty.
never used  
WhoCares : 2/25/2015 9:39 pm : link
it but maybe consider lifelock?
RE: never used  
PhiPsi125 : 2/25/2015 9:40 pm : link
In comment 12153270 WhoCares said:
Quote:
it but maybe consider lifelock?


lol, I'm on their website right now also. Multi-tasking!
Phi and imloungin  
pjcas18 : 2/25/2015 9:46 pm : link
you might also want to reach out to the credit reporting bureaus - experian, transunion, and equifax.

that way you can see any new accounts opened with that SSN.

Lifelock will do it too but in Mass the credit reporting agencies need to provide you an annual credit report free of charge, not sure about your state.
RE: Phi and imloungin  
Jim in Fairfax : 2/25/2015 10:01 pm : link
In comment 12153276 pjcas18 said:
Quote:
you might also want to reach out to the credit reporting bureaus - experian, transunion, and equifax.

that way you can see any new accounts opened with that SSN.

Lifelock will do it too but in Mass the credit reporting agencies need to provide you an annual credit report free of charge, not sure about your state.

Federal law requires each of the credit agencies to provide you with one free report per year. Here is the site to get them:


Annual Credit Report - ( New Window )
Thanks Jim and pj  
PhiPsi125 : 2/25/2015 10:05 pm : link
just another thing to do in a long list of fucking bullshit now. I appreciate your insight.
Call the credit agencies and put a lock/freeze on your credit  
steve in ky : 2/25/2015 10:09 pm : link
That way they won't release a credit report unless your are call on the phone and verbally give your consent. That will prevent someone from trying to buy something using your credit. When they apply for credit anywhere and that place try's to pull a credit report it won't be released without them calling you for permission.
I am curious how they knew your names to then use at TuboTax  
steve in ky : 2/25/2015 10:14 pm : link
even if you did use the same password how would they know who you were?
RE: I'm sorry  
YAJ2112 : 2/25/2015 10:22 pm : link
In comment 12153235 Eric from BBI said:
Quote:
to hear about that, but why would TurboTax have the same user id that you use on BBI?


yeah, it's not like e-mail addresses were part of the hacked information that was posted in pastebin along with the passwords
I use H&R Block software  
ZogZerg : 2/25/2015 10:24 pm : link
You don't store information on-line for them. You do everything on your PC and then transmit once you have completed your taxes.
H&R Block  
if_i_knew : 2/25/2015 10:32 pm : link
has an online version as well
RE: RE: never used  
Ned In Atlanta : 2/25/2015 10:46 pm : link
In comment 12153272 PhiPsi125 said:
Quote:
In comment 12153270 WhoCares said:


Quote:


it but maybe consider lifelock?



lol, I'm on their website right now also. Multi-tasking!


That royally sucks man. I'm sorry to hear that. I listen to consumer advocate Clark Howard a lot and he seems to think credit monitoring software like Lifelock are essentially useless. As Steve in KY stated, go to the three major credit bureaus and freeze your credit. MUCH more effective for protection purposes.
RE: RE: I'm sorry  
TommyWiseau : 2/25/2015 10:47 pm : link
In comment 12153310 YAJ2112 said:
Quote:
In comment 12153235 Eric from BBI said:


Quote:


to hear about that, but why would TurboTax have the same user id that you use on BBI?



yeah, it's not like e-mail addresses were part of the hacked information that was posted in pastebin along with the passwords


exactly, my email that I used on here was compromised and locked out by yahoo after the BBI hack. Had to jump through hoops to prove that I am me so they would unlock it
In terms of the BBI breach  
Ned In Atlanta : 2/25/2015 10:47 pm : link
does anyone know if old passwords were seen by the hackers? (formerly Ned Higgins) Thankfully I changed my password a few months ago to an obscure one that was unique to BBI.
I use the same user ID & password for everything  
Bige711 : 2/25/2015 10:49 pm : link
And I've never had a problem.

User ID = 12345

Password = password.

But I quess I'll have to change them now.

User ID = userid

Password = 12345.
Yeah, I use TurboTax exactly ONCE per year  
PhiPsi125 : 2/25/2015 10:50 pm : link
so this really isn't on the top of my mind outside of tax time.

I have a thousand passwords for different things. I use my password for BBI and Turbo Tax the least out of any of them.

I never thought that a football website would get hacked and steal my password and use that as a link to submit a fraudulent tax return. Fun stuff, right? Yeah, read through my sarcasm.

Oh yeah...after almost two hours on the phone with TurboTax (1 hour and 45 minutes of that was on hold)...they can do absolutely nothing. They basically read from a website that my wife found in a 5 minute google search. This shit will probably haunt me for years. Plus, now I need to spend hundreds of dollars every year for god knows how long just to protect my family's identity through one of those lifelock type of services.

Awesome night.
Phi, sorry to hear you're in the same boat  
imloungin : 2/25/2015 11:00 pm : link
To answer your question, I now have to paper file my federal return this year, along with Form 14039.

You can find this form here:
http://www.irs.gov/pub/irs-pdf/f14039.pdf

I also need to file a complaint with the FTC:
http://www.consumer.ftc.gov/features/feature-0014-identity-theft

If you prefer a phone call:
FTC Identity Theft Hotline at 1-877-438-4338 or TTY 1-866-653-4261

Here are some steps from the IRS on what to do if your SSN is compromised:
http://www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft

Turbotax also offered me 2 free years of fraud protection with Experian, which I accepted. They are also arranging for a CPA to assist with my taxes this year, free of charge. I didn't raise any fuss at all during my call, so these were simply good will gestures. I hope you received the same offers.
Thank imloungin  
PhiPsi125 : 2/25/2015 11:05 pm : link
While this is a pain in the ass, I'm more concerned about the future. This is probably going to prove to be a pain in the ass for years.

I guess the thing that dawned on me is how shitty the security at TurboTax is. I mean, they've got all of your personal data on file and all you need is a simple password to get in? It's ten times harder to log in to pay my Home Depot bill. And once you are in, you can't see any personal info anyway. Fucking TurboTax.
RE: In terms of the BBI breach  
MookGiants : 2/25/2015 11:09 pm : link
In comment 12153347 Ned In Atlanta said:
Quote:
does anyone know if old passwords were seen by the hackers? (formerly Ned Higgins) Thankfully I changed my password a few months ago to an obscure one that was unique to BBI.


Ned, don't believe so. At least what was posted on pastebin only contained the current password
YAJ2112  
Eric from BBI : Admin : 2/25/2015 11:19 pm : link
I realize that, but people don't use their e-mails to log in to BBI. The OP was saying that wasn't the issue regardless...the issue was that BOTH his handle and password for BBI were the same as TurboTax. I guess it never dawned on me that people use their BBI handles as their log-in for other sites. I recommend no one do that for ANY site. After all, a handle here is obviously public and will always be public (it would be like using your name for your login). And I suggest no one use the same password on BBI or any other forum-based site that they use for institutions that maintain financial or SS type info.

Ned...the hacker took a snap shot of the e-mails and BBI passwords at the time of the hack. Old passwords are not stored.

It also looks like more than half the e-mail addresses we had on file were actually so old that they were no longer valid.


We just gonna let this go?  
Davisian : 2/25/2015 11:19 pm : link

Quote:
You left your doors unlocked
Walt in MD : 9:16 pm : link : reply
And your car got stolen? You wore a short dress and got molested?


The password is, haveaseatrightthere..

RE: YAJ2112  
PhiPsi125 : 2/25/2015 11:32 pm : link
In comment 12153380 Eric from BBI said:
Quote:
I realize that, but people don't use their e-mails to log in to BBI. The OP was saying that wasn't the issue regardless...the issue was that BOTH his handle and password for BBI were the same as TurboTax. I guess it never dawned on me that people use their BBI handles as their log-in for other sites. I recommend no one do that for ANY site. After all, a handle here is obviously public and will always be public (it would be like using your name for your login). And I suggest no one use the same password on BBI or any other forum-based site that they use for institutions that maintain financial or SS type info.

Ned...the hacker took a snap shot of the e-mails and BBI passwords at the time of the hack. Old passwords are not stored.

It also looks like more than half the e-mail addresses we had on file were actually so old that they were no longer valid.



What does it matter anyway if he used his handle? Passwords weren't public and the hacker got those anyway. Many email addresses were hidden but the hacker got those anyway. Might as well take my handle too. Shit happened and people got fucked. What else is there to do but move on.
RE: RE: In terms of the BBI breach  
Ned In Atlanta : 2/25/2015 11:41 pm : link
In comment 12153372 MookGiants said:
Quote:
In comment 12153347 Ned In Atlanta said:


Quote:


does anyone know if old passwords were seen by the hackers? (formerly Ned Higgins) Thankfully I changed my password a few months ago to an obscure one that was unique to BBI.



Ned, don't believe so. At least what was posted on pastebin only contained the current password



Thanks Mook. Horror stories like this make me incredibly paranoid. Thankfully I was able to file my taxes but after reading this I changed my password on my tax site and my yahoo email too.
RE: Trolls  
JCin332 : 2/26/2015 4:49 am : link
In comment 12153262 imloungin said:
Quote:
Back in the early days of the internet, I used this handle and password for everything. Turbotax was one of them.

Everything recent has different usernames and credentials, outside of some older gaming platforms that I still might use, but those are all configured for 2-factor authentication and all have varying passwords.

I've actually got some background in security. This was a huge (and dumb) oversight on my part.

I'm not here to point fingers. I'm not here bitching. I'm simply here to give you dicks a heads up, in case anybody dismissed the potential impact of the recent breach here.


I didn't mean to be a prick was just joking...hope it all works out..
you guys will  
DG : 2/26/2015 7:07 am : link
need to file Form 14039 with the IRS. The Taxpayer Advocate's office can help speed up the processing of your (actual) return. The service will assign you an Identity Protection PIN to use for future filings.

The problem is (and the reason you will need the Advocate's help) is that the IRS is so backlogged with ID theft cases that it can take them over a year to process your actual return, bc the initial fraudulent return is treated as original and yours as the amended one.

Good luck getting this straightened out. The only account password i forgot to change was my Earthlink account and that got hacked.
The problem is crazy huge  
mrvax : 2/26/2015 8:02 am : link
with false tax returns being filed. Not sure why it isn't tougher to receive a tax refund check w/o a verified account to deposit to.

The feds have to make sure tax refunds are not sent to accounts where the receiving person cannot be identified. It's not easy but it's something that has to be done.

I've heard about this from several people.
Don't forget your state return  
HomerJones45 : 2/26/2015 8:11 am : link
if you live in a state with an income tax. There may have been bogus filings there also.
Did not several states  
Fred in Atlanta : 2/26/2015 8:36 am : link
stop taking returns for a while especially from Turbo Tax (Georgia was one of them), because of an issue with people filling false tax returns a few weeks back? This may not have been an issue with BBI.
RE: Did not several states  
PhiPsi125 : 2/26/2015 8:44 am : link
In comment 12153497 Fred in Atlanta said:
Quote:
stop taking returns for a while especially from Turbo Tax (Georgia was one of them), because of an issue with people filling false tax returns a few weeks back? This may not have been an issue with BBI.


This was absolutely the result of the hacking issue with BBI. TurboTax wasn't hacked. These jerkoffs find vulnerable websites to steal info from (user ids and passwords) and use that info for their identity theft purposes. If they are lucky, they find a crack in the armor, as was the case with me and others here on BBI. The only reason they were able to access my TurboTax is because the stole my password from BBI and it was the one password I didn't think to change.

After finding that it wasn't TurboTax's fault, they did absolutely nothing. It still boggles my mind how awful their security is. TurboTax has ALL my personal info and all you need is a simple password to access it. Every single merchandising website masks credit card numbers...why wouldn't they do the same with soc sec numbers and other personal data? Why not make it more difficult to access?
yeah  
Jon : 2/26/2015 8:51 am : link
my email address associated with bbi was hacked. luckily I don't use it for anything important.
RE: RE: Did not several states  
Fred in Atlanta : 2/26/2015 9:42 am : link
In comment 12153510 PhiPsi125 said:
Quote:
In comment 12153497 Fred in Atlanta said:


Quote:


stop taking returns for a while especially from Turbo Tax (Georgia was one of them), because of an issue with people filling false tax returns a few weeks back? This may not have been an issue with BBI.



This was absolutely the result of the hacking issue with BBI. TurboTax wasn't hacked. These jerkoffs find vulnerable websites to steal info from (user ids and passwords) and use that info for their identity theft purposes. If they are lucky, they find a crack in the armor, as was the case with me and others here on BBI. The only reason they were able to access my TurboTax is because the stole my password from BBI and it was the one password I didn't think to change.

After finding that it wasn't TurboTax's fault, they did absolutely nothing. It still boggles my mind how awful their security is. TurboTax has ALL my personal info and all you need is a simple password to access it. Every single merchandising website masks credit card numbers...why wouldn't they do the same with soc sec numbers and other personal data? Why not make it more difficult to access?


I just did a quick google search are all these people on BBI using Turbo Tax.
Google search of turbo tax hacked - ( New Window )
RE: RE: RE: Did not several states  
PhiPsi125 : 2/26/2015 9:58 am : link
In comment 12153582 Fred in Atlanta said:
Quote:
In comment 12153510 PhiPsi125 said:


Quote:


In comment 12153497 Fred in Atlanta said:


Quote:


stop taking returns for a while especially from Turbo Tax (Georgia was one of them), because of an issue with people filling false tax returns a few weeks back? This may not have been an issue with BBI.



This was absolutely the result of the hacking issue with BBI. TurboTax wasn't hacked. These jerkoffs find vulnerable websites to steal info from (user ids and passwords) and use that info for their identity theft purposes. If they are lucky, they find a crack in the armor, as was the case with me and others here on BBI. The only reason they were able to access my TurboTax is because the stole my password from BBI and it was the one password I didn't think to change.

After finding that it wasn't TurboTax's fault, they did absolutely nothing. It still boggles my mind how awful their security is. TurboTax has ALL my personal info and all you need is a simple password to access it. Every single merchandising website masks credit card numbers...why wouldn't they do the same with soc sec numbers and other personal data? Why not make it more difficult to access?



I just did a quick google search are all these people on BBI using Turbo Tax. Google search of turbo tax hacked - ( New Window )


Fred, I really don't understand your point. No, I don't think that all the people affected by the TurboTax issue are on BBI. Obviously. If that was your point then it was a stupid one.

But, yes, I firmly believe that my TurboTax was hacked as a direct result of the BBI breach. Are you really trying to argue otherwise? I really hope you are not that dense.
Good luck fellas...  
Chris in Philly : 2/26/2015 10:14 am : link
Blaming the victims here is really lame...
Wow, that is fucked up.  
BeerFridge : 2/26/2015 10:28 am : link
.
RE: I use the same user ID & password for everything  
Bramton1 : 2/26/2015 10:54 am : link
In comment 12153350 Bige711 said:
Quote:
And I've never had a problem.

User ID = 12345

Password = password.

But I quess I'll have to change them now.

User ID = userid

Password = 12345.


You fool! You didn't even change your password!

My suggestion: 54321

You're welcome.
A question:  
upstatenyg : 2/26/2015 10:56 am : link
I have a turbo tax log in, it lets me but state software, etc.

It has my credit card linked to it, and fortunately it is not the same as my bbi info.

I don't understand what info was stolen that allowed someone to file a return for you - to my knowledge, turbo tax is software package where your return, and personal info is stored on your desktop NOT by turbo tax - it sounds like spyware or some other hack on your machine rather than turbo tax. Not saying anything about whether it was related to BBI, just trying to understand how your personal info is stored by turbo tax.
TurboTax also has an online only version.  
BeerFridge : 2/26/2015 10:59 am : link
.
RE: A question:  
Chris in Philly : 2/26/2015 11:39 am : link
In comment 12153739 upstatenyg said:
Quote:
I have a turbo tax log in, it lets me but state software, etc.

It has my credit card linked to it, and fortunately it is not the same as my bbi info.

I don't understand what info was stolen that allowed someone to file a return for you - to my knowledge, turbo tax is software package where your return, and personal info is stored on your desktop NOT by turbo tax - it sounds like spyware or some other hack on your machine rather than turbo tax. Not saying anything about whether it was related to BBI, just trying to understand how your personal info is stored by turbo tax.


No, you have an account with Intuit.
The only thing I have had happen since the event  
ctc in ftmyers : 2/26/2015 12:07 pm : link
is that someone tried to log in my google email account with the email used on this site. Passwords were different for BBI and that email and it is my junk, social, etc email and has been password has been changed twice since just to be safe.

So which one of fekers trying to log into my gmail account from SE florida?
I feel lucky  
Amtoft : 2/26/2015 12:42 pm : link
my password was some weird messed up thing that I was to lazy to change. I am sorry people are going through this. Nothing worse than having to deal with credit fraud, the worry it causes, and the issues it causes.

People who are bashing a guy that came here to help others suck FYI and I hope your Karma gets you. When it does I hope nobody tries and make you feel bad for posting information that may affect others. It looks like at least one other guy was affected by this also. I respect those that came back and at least apologized though.
.  
arcarsenal : 2/26/2015 12:47 pm : link
No one is bashing the guy. It's unfortunate. This whole narrative that all these people are railing on the OP came out of nowhere. I think aside from Mook, who apologized.. my post was the closed to "bashing" and that certainly wasn't my intention. I was just surprised. You have to be super careful with stuff like this these days. It's not hard for people to get your information and run with it and we put a lot more out there than we realize.

Best of luck to whoever got screwed in this whole thing. Hopefully it resolves.
Umm..I would not blame BBI after reading this:  
montanagiant : 2/26/2015 6:56 pm : link
Quote:
Robert Lee and Shane MacDougall, both former security executives at Intuit, spoke with KrebsOnSecurity.com about the company's dubious practices: Identity thieves have been creating fake accounts in droves to cash in on strangers' legitimate refunds. It's a simple maneuver: plug in someone else's Social Security number and other tax identification, then go through the same TurboTax steps as normal—only they bank the refund deposit, not you:

Lee said he was mystified when Intuit repeatedly refused to adopt some basic policies that would make it more costly and complicated for fraudsters to abuse the company's service for tax refund fraud, such as blocking the re-use of the same Social Security number across a certain number of TurboTax accounts, or preventing the same account from filing more than a small number of tax returns.

"If I sign up for an account and file tax refund requests on 100 people who are not me, it's obviously fraud," Lee said in an interview with KrebsOnSecurity. "We found literally millions of accounts that were 100 percent used only for fraud. But management explicitly forbade us from either flagging the accounts as fraudulent, or turning off those accounts."
It's a near perfect online scam: with hacked social security numbers and other personally identifying fragments flooding the web, fraudsters need only create a free TurboTax account to siphon away someone else's refund. And because TurboTax allows filers to pay for the price of the software with their refund before they actually receive it, there's no need to submit or falsify a credit card number—it's free money for both Intuit and crooks.

Even more disturbingly, MacDougall says he was brushed off by management when he told them their company was providing an extremely easy and effective way to steal from the very people it purports to help:

"Complainant repeatedly raised issues with managers, directors, and even [a senior vice president] of the company to try to rectify ongoing fraud, but was repeatedly rebuffed and told Intuit couldn't do anything that would 'hurt the numbers'," MacDougall wrote in his SEC filing. "Complainant repeatedly offered solutions to help stop the fraud, but was ignored."

link - ( New Window )
RE: Umm..I would not blame BBI after reading this:  
PhiPsi125 : 2/26/2015 7:24 pm : link
In comment 12154630 montanagiant said:
Quote:


Quote:


Robert Lee and Shane MacDougall, both former security executives at Intuit, spoke with KrebsOnSecurity.com about the company's dubious practices: Identity thieves have been creating fake accounts in droves to cash in on strangers' legitimate refunds. It's a simple maneuver: plug in someone else's Social Security number and other tax identification, then go through the same TurboTax steps as normal—only they bank the refund deposit, not you:

Lee said he was mystified when Intuit repeatedly refused to adopt some basic policies that would make it more costly and complicated for fraudsters to abuse the company's service for tax refund fraud, such as blocking the re-use of the same Social Security number across a certain number of TurboTax accounts, or preventing the same account from filing more than a small number of tax returns.

"If I sign up for an account and file tax refund requests on 100 people who are not me, it's obviously fraud," Lee said in an interview with KrebsOnSecurity. "We found literally millions of accounts that were 100 percent used only for fraud. But management explicitly forbade us from either flagging the accounts as fraudulent, or turning off those accounts."
It's a near perfect online scam: with hacked social security numbers and other personally identifying fragments flooding the web, fraudsters need only create a free TurboTax account to siphon away someone else's refund. And because TurboTax allows filers to pay for the price of the software with their refund before they actually receive it, there's no need to submit or falsify a credit card number—it's free money for both Intuit and crooks.

Even more disturbingly, MacDougall says he was brushed off by management when he told them their company was providing an extremely easy and effective way to steal from the very people it purports to help:

"Complainant repeatedly raised issues with managers, directors, and even [a senior vice president] of the company to try to rectify ongoing fraud, but was repeatedly rebuffed and told Intuit couldn't do anything that would 'hurt the numbers'," MacDougall wrote in his SEC filing. "Complainant repeatedly offered solutions to help stop the fraud, but was ignored."

link - ( New Window )


Maybe...maybe not. But coincidence is a funny thing. There are a number of people on this thread alone that were hacked in some fashion after the BBI breach. Two of us on TurboTax.

But, just coincidence, right?
RE: Umm..I would not blame BBI after reading this:  
Peter in Atl : 2/26/2015 7:28 pm : link
In comment 12154630 montanagiant said:
Quote:


Quote:


Robert Lee and Shane MacDougall, both former security executives at Intuit, spoke with KrebsOnSecurity.com about the company's dubious practices: Identity thieves have been creating fake accounts in droves to cash in on strangers' legitimate refunds. It's a simple maneuver: plug in someone else's Social Security number and other tax identification, then go through the same TurboTax steps as normal—only they bank the refund deposit, not you:

Lee said he was mystified when Intuit repeatedly refused to adopt some basic policies that would make it more costly and complicated for fraudsters to abuse the company's service for tax refund fraud, such as blocking the re-use of the same Social Security number across a certain number of TurboTax accounts, or preventing the same account from filing more than a small number of tax returns.

"If I sign up for an account and file tax refund requests on 100 people who are not me, it's obviously fraud," Lee said in an interview with KrebsOnSecurity. "We found literally millions of accounts that were 100 percent used only for fraud. But management explicitly forbade us from either flagging the accounts as fraudulent, or turning off those accounts."
It's a near perfect online scam: with hacked social security numbers and other personally identifying fragments flooding the web, fraudsters need only create a free TurboTax account to siphon away someone else's refund. And because TurboTax allows filers to pay for the price of the software with their refund before they actually receive it, there's no need to submit or falsify a credit card number—it's free money for both Intuit and crooks.

Even more disturbingly, MacDougall says he was brushed off by management when he told them their company was providing an extremely easy and effective way to steal from the very people it purports to help:

"Complainant repeatedly raised issues with managers, directors, and even [a senior vice president] of the company to try to rectify ongoing fraud, but was repeatedly rebuffed and told Intuit couldn't do anything that would 'hurt the numbers'," MacDougall wrote in his SEC filing. "Complainant repeatedly offered solutions to help stop the fraud, but was ignored."

link - ( New Window )


Except that has nothing to do with what happened here. The article says that they need your SSN and they create a fraudulent account. The two people here have legitimate accounts that were hacked. Big difference.

I have a feeling that there will be lawyers having conversations over this when all is said and done.
RE: RE: Umm..I would not blame BBI after reading this:  
montanagiant : 2/26/2015 11:22 pm : link
In comment 12154677 PhiPsi125 said:
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In comment 12154630 montanagiant said:


Quote:




Quote:


Robert Lee and Shane MacDougall, both former security executives at Intuit, spoke with KrebsOnSecurity.com about the company's dubious practices: Identity thieves have been creating fake accounts in droves to cash in on strangers' legitimate refunds. It's a simple maneuver: plug in someone else's Social Security number and other tax identification, then go through the same TurboTax steps as normal—only they bank the refund deposit, not you:

Lee said he was mystified when Intuit repeatedly refused to adopt some basic policies that would make it more costly and complicated for fraudsters to abuse the company's service for tax refund fraud, such as blocking the re-use of the same Social Security number across a certain number of TurboTax accounts, or preventing the same account from filing more than a small number of tax returns.

"If I sign up for an account and file tax refund requests on 100 people who are not me, it's obviously fraud," Lee said in an interview with KrebsOnSecurity. "We found literally millions of accounts that were 100 percent used only for fraud. But management explicitly forbade us from either flagging the accounts as fraudulent, or turning off those accounts."
It's a near perfect online scam: with hacked social security numbers and other personally identifying fragments flooding the web, fraudsters need only create a free TurboTax account to siphon away someone else's refund. And because TurboTax allows filers to pay for the price of the software with their refund before they actually receive it, there's no need to submit or falsify a credit card number—it's free money for both Intuit and crooks.

Even more disturbingly, MacDougall says he was brushed off by management when he told them their company was providing an extremely easy and effective way to steal from the very people it purports to help:

"Complainant repeatedly raised issues with managers, directors, and even [a senior vice president] of the company to try to rectify ongoing fraud, but was repeatedly rebuffed and told Intuit couldn't do anything that would 'hurt the numbers'," MacDougall wrote in his SEC filing. "Complainant repeatedly offered solutions to help stop the fraud, but was ignored."

link - ( New Window )



Maybe...maybe not. But coincidence is a funny thing. There are a number of people on this thread alone that were hacked in some fashion after the BBI breach. Two of us on TurboTax.

But, just coincidence, right?

Well coincidence is usually the end product of multiple factors. Sorry, but i am a novice at IT stuff and i even knew not to use a password for a damn football site as one for my important personal stuff. Sorry this happened to you but much of the blame lies with yourself
RE: RE: Umm..I would not blame BBI after reading this:  
montanagiant : 2/26/2015 11:23 pm : link
In comment 12154686 Peter in Atl said:
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In comment 12154630 montanagiant said:


Quote:




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Robert Lee and Shane MacDougall, both former security executives at Intuit, spoke with KrebsOnSecurity.com about the company's dubious practices: Identity thieves have been creating fake accounts in droves to cash in on strangers' legitimate refunds. It's a simple maneuver: plug in someone else's Social Security number and other tax identification, then go through the same TurboTax steps as normal—only they bank the refund deposit, not you:

Lee said he was mystified when Intuit repeatedly refused to adopt some basic policies that would make it more costly and complicated for fraudsters to abuse the company's service for tax refund fraud, such as blocking the re-use of the same Social Security number across a certain number of TurboTax accounts, or preventing the same account from filing more than a small number of tax returns.

"If I sign up for an account and file tax refund requests on 100 people who are not me, it's obviously fraud," Lee said in an interview with KrebsOnSecurity. "We found literally millions of accounts that were 100 percent used only for fraud. But management explicitly forbade us from either flagging the accounts as fraudulent, or turning off those accounts."
It's a near perfect online scam: with hacked social security numbers and other personally identifying fragments flooding the web, fraudsters need only create a free TurboTax account to siphon away someone else's refund. And because TurboTax allows filers to pay for the price of the software with their refund before they actually receive it, there's no need to submit or falsify a credit card number—it's free money for both Intuit and crooks.

Even more disturbingly, MacDougall says he was brushed off by management when he told them their company was providing an extremely easy and effective way to steal from the very people it purports to help:

"Complainant repeatedly raised issues with managers, directors, and even [a senior vice president] of the company to try to rectify ongoing fraud, but was repeatedly rebuffed and told Intuit couldn't do anything that would 'hurt the numbers'," MacDougall wrote in his SEC filing. "Complainant repeatedly offered solutions to help stop the fraud, but was ignored."

link - ( New Window )



Except that has nothing to do with what happened here. The article says that they need your SSN and they create a fraudulent account. The two people here have legitimate accounts that were hacked. Big difference.

I have a feeling that there will be lawyers having conversations over this when all is said and done.

They don't get someones SSI from BBI.
RE: RE: RE: Umm..I would not blame BBI after reading this:  
Chris in Philly : 2/26/2015 11:31 pm : link
In comment 12155020 montanagiant said:
Quote:
In comment 12154686 Peter in Atl said:


Quote:


In comment 12154630 montanagiant said:


Quote:




Quote:


Robert Lee and Shane MacDougall, both former security executives at Intuit, spoke with KrebsOnSecurity.com about the company's dubious practices: Identity thieves have been creating fake accounts in droves to cash in on strangers' legitimate refunds. It's a simple maneuver: plug in someone else's Social Security number and other tax identification, then go through the same TurboTax steps as normal—only they bank the refund deposit, not you:

Lee said he was mystified when Intuit repeatedly refused to adopt some basic policies that would make it more costly and complicated for fraudsters to abuse the company's service for tax refund fraud, such as blocking the re-use of the same Social Security number across a certain number of TurboTax accounts, or preventing the same account from filing more than a small number of tax returns.

"If I sign up for an account and file tax refund requests on 100 people who are not me, it's obviously fraud," Lee said in an interview with KrebsOnSecurity. "We found literally millions of accounts that were 100 percent used only for fraud. But management explicitly forbade us from either flagging the accounts as fraudulent, or turning off those accounts."
It's a near perfect online scam: with hacked social security numbers and other personally identifying fragments flooding the web, fraudsters need only create a free TurboTax account to siphon away someone else's refund. And because TurboTax allows filers to pay for the price of the software with their refund before they actually receive it, there's no need to submit or falsify a credit card number—it's free money for both Intuit and crooks.

Even more disturbingly, MacDougall says he was brushed off by management when he told them their company was providing an extremely easy and effective way to steal from the very people it purports to help:

"Complainant repeatedly raised issues with managers, directors, and even [a senior vice president] of the company to try to rectify ongoing fraud, but was repeatedly rebuffed and told Intuit couldn't do anything that would 'hurt the numbers'," MacDougall wrote in his SEC filing. "Complainant repeatedly offered solutions to help stop the fraud, but was ignored."

link - ( New Window )



Except that has nothing to do with what happened here. The article says that they need your SSN and they create a fraudulent account. The two people here have legitimate accounts that were hacked. Big difference.

I have a feeling that there will be lawyers having conversations over this when all is said and done.


They don't get someones SSI from BBI.


That's not what he's saying...
RE: RE: RE: Umm..I would not blame BBI after reading this:  
PhiPsi125 : 2/26/2015 11:53 pm : link
In comment 12155019 montanagiant said:
Quote:
In comment 12154677 PhiPsi125 said:


Quote:


In comment 12154630 montanagiant said:


Quote:




Quote:


Robert Lee and Shane MacDougall, both former security executives at Intuit, spoke with KrebsOnSecurity.com about the company's dubious practices: Identity thieves have been creating fake accounts in droves to cash in on strangers' legitimate refunds. It's a simple maneuver: plug in someone else's Social Security number and other tax identification, then go through the same TurboTax steps as normal—only they bank the refund deposit, not you:

Lee said he was mystified when Intuit repeatedly refused to adopt some basic policies that would make it more costly and complicated for fraudsters to abuse the company's service for tax refund fraud, such as blocking the re-use of the same Social Security number across a certain number of TurboTax accounts, or preventing the same account from filing more than a small number of tax returns.

"If I sign up for an account and file tax refund requests on 100 people who are not me, it's obviously fraud," Lee said in an interview with KrebsOnSecurity. "We found literally millions of accounts that were 100 percent used only for fraud. But management explicitly forbade us from either flagging the accounts as fraudulent, or turning off those accounts."
It's a near perfect online scam: with hacked social security numbers and other personally identifying fragments flooding the web, fraudsters need only create a free TurboTax account to siphon away someone else's refund. And because TurboTax allows filers to pay for the price of the software with their refund before they actually receive it, there's no need to submit or falsify a credit card number—it's free money for both Intuit and crooks.

Even more disturbingly, MacDougall says he was brushed off by management when he told them their company was providing an extremely easy and effective way to steal from the very people it purports to help:

"Complainant repeatedly raised issues with managers, directors, and even [a senior vice president] of the company to try to rectify ongoing fraud, but was repeatedly rebuffed and told Intuit couldn't do anything that would 'hurt the numbers'," MacDougall wrote in his SEC filing. "Complainant repeatedly offered solutions to help stop the fraud, but was ignored."

link - ( New Window )



Maybe...maybe not. But coincidence is a funny thing. There are a number of people on this thread alone that were hacked in some fashion after the BBI breach. Two of us on TurboTax.

But, just coincidence, right?


Well coincidence is usually the end product of multiple factors. Sorry, but i am a novice at IT stuff and i even knew not to use a password for a damn football site as one for my important personal stuff. Sorry this happened to you but much of the blame lies with yourself


Ahhh...and there it is...the asshole comes out. What's the matter, did I offend your precious BBI?

My only mistake was trusting that a "damn football site" would not be so careless with their members data. Sorry your a dickhead but much of that is on yourself.
RE: RE: RE: RE: Umm..I would not blame BBI after reading this:  
montanagiant : 2/27/2015 12:30 am : link
In comment 12155027 PhiPsi125 said:
Quote:
In comment 12155019 montanagiant said:


Quote:


In comment 12154677 PhiPsi125 said:


Quote:


In comment 12154630 montanagiant said:


Quote:




Quote:


Robert Lee and Shane MacDougall, both former security executives at Intuit, spoke with KrebsOnSecurity.com about the company's dubious practices: Identity thieves have been creating fake accounts in droves to cash in on strangers' legitimate refunds. It's a simple maneuver: plug in someone else's Social Security number and other tax identification, then go through the same TurboTax steps as normal—only they bank the refund deposit, not you:

Lee said he was mystified when Intuit repeatedly refused to adopt some basic policies that would make it more costly and complicated for fraudsters to abuse the company's service for tax refund fraud, such as blocking the re-use of the same Social Security number across a certain number of TurboTax accounts, or preventing the same account from filing more than a small number of tax returns.

"If I sign up for an account and file tax refund requests on 100 people who are not me, it's obviously fraud," Lee said in an interview with KrebsOnSecurity. "We found literally millions of accounts that were 100 percent used only for fraud. But management explicitly forbade us from either flagging the accounts as fraudulent, or turning off those accounts."
It's a near perfect online scam: with hacked social security numbers and other personally identifying fragments flooding the web, fraudsters need only create a free TurboTax account to siphon away someone else's refund. And because TurboTax allows filers to pay for the price of the software with their refund before they actually receive it, there's no need to submit or falsify a credit card number—it's free money for both Intuit and crooks.

Even more disturbingly, MacDougall says he was brushed off by management when he told them their company was providing an extremely easy and effective way to steal from the very people it purports to help:

"Complainant repeatedly raised issues with managers, directors, and even [a senior vice president] of the company to try to rectify ongoing fraud, but was repeatedly rebuffed and told Intuit couldn't do anything that would 'hurt the numbers'," MacDougall wrote in his SEC filing. "Complainant repeatedly offered solutions to help stop the fraud, but was ignored."

link - ( New Window )



Maybe...maybe not. But coincidence is a funny thing. There are a number of people on this thread alone that were hacked in some fashion after the BBI breach. Two of us on TurboTax.

But, just coincidence, right?


Well coincidence is usually the end product of multiple factors. Sorry, but i am a novice at IT stuff and i even knew not to use a password for a damn football site as one for my important personal stuff. Sorry this happened to you but much of the blame lies with yourself



Ahhh...and there it is...the asshole comes out. What's the matter, did I offend your precious BBI?

My only mistake was trusting that a "damn football site" would not be so careless with their members data. Sorry your a dickhead but much of that is on yourself.

Actually you started the shitty aspect of the conversation with being snide at the end of your first response. Look, I just posted info you should know and you got defensive about it and a bit shitty, i just played off of that in my last response. I hopre this all ends up well for you but IMO saying you "trusted a football site" with info that is vital, really is pretty ignorant. Especially given the fact of what you do for a living. I hope you get it cleared up but the blame spreads well across all parties on this.
montana, forget the fact that the password is vital  
PhiPsi125 : 2/27/2015 12:49 am : link
Do you think that its possible I forgot that I used that password for TurboTax? A website I use once a year? Yeah, that mistake is on me. But I really dont think its ignorant to trust this site to be responsible with their members data. And you didnt say that blame can be shared across all parties...you said most of the blame lies with me. And you still seem to miss the point with the article you posted, but whatever.

Listen, I really don't care to sit here and argue this with BBI drones like you. I'm knee deep in shit, pissed off, and the last thing i really want to hear is the BBI groupies defend BBI and tell me I'm ignorant and its all my fault.

Its probably best if this thread is just deleted.
Well, you may be right. I'm pretty big on self accountability  
montanagiant : 2/27/2015 1:06 am : link
Because i think its pretty fucking stupid to use the same password for a messenger board that i would use for ANYTHING else.

I hope the fact that Turbo Tax abuses this shit helps you rectify this, but being what you call a "BBI Drone" has nothing to do with it. Being ignorant about the internet does though
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