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BBI Ad issues on Mobile - a small fix

Gary from The East End : Admin : 5/28/2015 9:54 pm
I made a couple small changes to the thread view HTML/CSS to compensate for what I think are some changes in the ad code.

Have a look and let me know if you're still seeing issues on mobile and smaller screens.
Hey Gary  
kelsto811 : 5/28/2015 9:59 pm : link
I'll let you know of any issues if they come up but I've had no problems on my iPhone...I know this is probably some tedious work for you. Fix one thing, and then find another issue on another device, etc. Thank you for that
kelsto811  
Eric from BBI : Admin : 5/28/2015 10:01 pm : link
We appreciate hearing from those too who say they are NOT having issues. Thanks!
30 minutes ago it was the same problem  
UConn4523 : 5/28/2015 10:03 pm : link
but this thread and a few other the past few minutes have been fine while on my iPhone.
Thanks Gary  
pganut : 5/28/2015 11:23 pm : link
The ad issue no longer exists on my Galaxy Tab 4. I'll check my other mobile devices in the AM.
I had issues  
MookGiants : 5/28/2015 11:28 pm : link
on my iphone both in portrait and landscape mode as of like 730 tonight, but just checked again and it's fine now in both portrait and landscape
Lol  
GeneInCal : 5/29/2015 1:08 am : link
I can't see half of Gary's post do to the ads. I just switched back to iPhone on Monday. Wasn't an issue on my Galaxy.
I just sent a screen shot  
GeneInCal : 5/29/2015 1:17 am : link
To info@bigblueinteractive.com
Unfortunately, I'm still  
bc0312 : 5/29/2015 7:37 am : link
seeing the issue on my iPhone.
New Issue just now...although not on mobile device..  
KingBlue : 5/29/2015 8:14 am : link
New Issue: I am reading the thread titled "The NYG Problem: Eagles and Cowboys. As I am reading the thread (several page downs) my screen keeps refreshing back to the beginning of the thread. It appears to happen as the Ad on the screen refreshes. Anyone else have this issue? It has never happened to me before.
I just noticed it is happening on every thread...  
KingBlue : 5/29/2015 8:17 am : link
every time the Ad refreshes... my screen jumps back to the beginning of the thread.
Gary it fixed my problem on Explorer 9  
jjgmrg901 : 5/29/2015 8:19 am : link
The ads are no longer covering up the right side of posts and the left side is visable.

Thank you
Eric. Of course and  
kelsto811 : 5/29/2015 8:47 am : link
Thank you as well. I have the iPhone5c and instull have had no issues since last night
RE: I just noticed it is happening on every thread...  
Gary from The East End : Admin : 5/29/2015 8:51 am : link
In comment 12305448 KingBlue said:
Quote:
every time the Ad refreshes... my screen jumps back to the beginning of the thread.


Can you take a screen shot or tell us which ads are showing?
I have an Android  
Greg from LI : 5/29/2015 9:30 am : link
Now most of the thread is OK, but the OP still gets covered.
Gary: update  
pganut : 5/29/2015 10:45 am : link
iPad, Samsung Galaxy S4 phone and iPhone are all clear of issues on my end.
I'm on desktop  
Mike in Long Beach : 5/29/2015 10:45 am : link
However, the white space I've been mentioning is gone!

Well done, Gary.
RE: RE: I just noticed it is happening on every thread...  
KingBlue : 5/29/2015 10:56 am : link
In comment 12305490 Gary from The East End said:
Quote:
In comment 12305448 KingBlue said:


Quote:


every time the Ad refreshes... my screen jumps back to the beginning of the thread.



Can you take a screen shot or tell us which ads are showing?


Gary, it does not appear to be Ad specific. It happened a couple of minutes ago, the Ad was AMCPE. I was on another thread and the Ad was for RESOLVE. It the top ad box (there are 2 Boxes it's the one above the other.
the small fix has so far been or corrected the ad issue  
micky : 5/29/2015 11:31 am : link
On my nexus. I know it must be a sob for you and Eric..but thanks for your time in order to try and fix the problem.
spoke too soon  
micky : 5/29/2015 11:45 am : link
Micky  
Gary from The East End : Admin : 5/29/2015 11:57 am : link
What device is that? That looks like a very small resolution to squash up the menu like that.

Gary  
Jon : 5/29/2015 12:14 pm : link
the same thing is happening to my iphone 4s. Squished font and all.
email sent  
Jon : 5/29/2015 12:15 pm : link
.
The only issue I am having  
JFIB : 5/29/2015 12:34 pm : link
Is when the audio on one of these add's spontaneously starts running without any prompting. There is no pause on these things and I ultimately either have to turn of the sound on my computer or abandon the thread.
Check out the development site  
Gary from The East End : Admin : 5/29/2015 12:35 pm : link
See if the changes I made there make it better for you
BBI Development Corner - ( New Window )
unfortunately not...  
Jon : 5/29/2015 12:37 pm : link
.
It's now happening again  
UConn4523 : 5/29/2015 12:42 pm : link
ads taking over the page and squishing the text on my iPhone 6
On a computer  
Giants2012 : 5/29/2015 1:35 pm : link
and now it doesn't allow me to scroll down on some commercials. I keep jumping to the top of the screen.

No worries but . . . .
the image micky posted  
Gross Blau Oberst : 5/29/2015 2:18 pm : link
is the exact same that I see in many BBI pages using my Motorola Droid, This has been happening for more than a week now.

Same as that screen cap from Micky  
Pete in CO : 5/29/2015 3:14 pm : link
...on a 5S. TRied emptying out cache files, but it comes back on every thread, and has been for about 10 days now. Doesn't happen on my laptop.

THank you for helping fix this Gary.
Fixed my Galaxy 10' Tablet  
BocaGene : 5/29/2015 3:32 pm : link
I run both Firefox & Chrome and the ads at the bottom - two of them - are now gone!
Still having the same  
DonnieD89 : 5/29/2015 6:52 pm : link
problem with my iPhone.
Ok - hide the ads on mobile  
mattlawson : 5/29/2015 6:55 pm : link
This is getting ridiculous.
Screenshots of my last 5 page views  
mattlawson : 5/29/2015 7:02 pm : link
iPhone 5c, latest iOS. 8 point whatever.
Link - ( New Window )
RE: Micky  
micky : 5/29/2015 9:32 pm : link
In comment 12305868 Gary from The East End said:
Quote:
What device is that? That looks like a very small resolution to squash up the menu like that.


Gary nexus 5
having a bunch of issues  
MookGiants : 5/29/2015 10:01 pm : link
on my iphone 6 plus now running ios 8.3

Opening post, no matter portrait or landscaped, is covered
we  
Eric from BBI : Admin : 5/29/2015 11:38 pm : link
realize the issue is frustrating but you're continued feedback is helping. Please bear with us.
I'd like to ask that you try viewing the thread again on the dev site  
Gary from The East End : Admin : 5/30/2015 10:06 am : link
I made a couple more tweaks.
Just tried the dev site and had the same problem  
TD : 5/30/2015 11:05 am : link
For me, it's happening on every thread now. Using my iphone.
very  
Eric from BBI : Admin : 5/30/2015 11:31 am : link
frustrating because when I look at the site on my wife's older Droid, it's fine.
That's the nature of web development  
mattlawson : 5/30/2015 11:42 am : link
Unfortunately. Gary what's the link to the dev site ?
i have same as micky  
Fish : 5/30/2015 12:00 pm : link
But no on all threads. Its random when it happens.
the  
Eric from BBI : Admin : 5/30/2015 12:17 pm : link
development site....
http://dev.bigblueinteractive.com/ - ( New Window )
Same problems as before  
aquidneck : 5/30/2015 1:20 pm : link
back today worse than ever. What's up?
Dev site  
mattlawson : 5/30/2015 1:34 pm : link
Is fixed from what I can tell. Why not push it live? Let's make this thing more iterative because the current site is totally unusable
Spoke too soon  
mattlawson : 5/30/2015 1:35 pm : link
Spoke too soon
mattlawson  
Eric from BBI : Admin : 5/30/2015 3:18 pm : link
It's because while the site is mostly unusable to you on your particular mobile device, it does not appear to be affecting most users. For example, everyone I know who I can reach I have asked to look at the site and they can't replicate what you are seeing (although obviously at least a few other BBIer's are having the problem).

But when we've tinkered with things on the live site, it has caused other issues.
Still getting the "ads over text and everything's squished" thing  
Model4001 : 5/30/2015 7:46 pm : link
On random threads...I got a Samsung Galaxy S4.
If you're reporting issues...  
Gary from The East End : Admin : 5/30/2015 9:31 pm : link
...please let me know if you're trying the dev site and if that's any better or worse.

Just FYI, you can use the the dev site for all corner forum functions. You can browse, login, post, etc. Both the main and the dev corner read from the same database.
Gary..still having refresh issues on my laptop as described...  
KingBlue : 5/31/2015 11:48 am : link
on the first page of this thread. When I am reading a thread, I keep jumping back up to the top of the thread. It appears to happen when the ad changes or refreshes. It's frustrating because it just began on friday morning, May 29th.

I can't get through a thread without jumping back to the beginning as I'm reading.
KingBlue  
Eric from BBI : Admin : 5/31/2015 12:16 pm : link
Did you try it on the development site?


Gary...you may want to re-start this thread with a link at the top to the development site.
Yes Eric...  
KingBlue : 5/31/2015 12:33 pm : link
It happens on the Development site as well.
I've also had the problem for a while now  
GiantSteps : 5/31/2015 12:39 pm : link
iPhone 5S
It's never been worse  
hudson : 5/31/2015 6:48 pm : link
On my iPhone 6s.....since Friday when I open any thread.....the text is now super large making the whole thread very crammed and hard to read. Prior to Friday....I don't recall such issues. I'll try the developement site now.
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