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My family has a gluten free commercial bakery in North Carolina. It's growing pretty quickly in the southern states, simply because that's where they are based. They are currently with a couple distributors that are mainly focused on the southern/midwest states. Those distributors picked them up because their clients had tried the product and personally requested the distributors carried their product. As far as them reaching out to a distributor with success, not much luck.
The pizza crust was picked up by a northern based bread distributor, but that's the only product so far. Every time they reach out to northern or national distributor it's usually unfruitful or an annoying game of back and forth.
Anyone ever deal with distributors and have any suggestions of how to go about being more successful when reaching out to them? Or any suggestions on developing our own network into territories we aren't currently located?
Thanks for any help!
Thanks, wgen. I'll see what I can dig up with them. They are already in all the Food Lions and Lows Foods in NC, so they do well in markets. Thanks again for the tip.
The thought crossed my mind as I knew he was in a distribution line of work with his wine. I was hoping he might pop on his thread. Thanks
I do think it may be worth your family's time to reach out and market to specific store chains, ones like Whole Foods that are national (aren't they?). I would not merely try to sell to them, I would ask them for advice for your national strategy. You might catch someone in the store management chain who could give you really good ideas how to proceed. I would also contact other specialty food producers who are NOT competitors for ideas - like Boboli Pizza Crusts, for example. Good luck!
I might suggest an upper tier supermarket chain here in Florida that has stores in 2 other states. Try to contact "Publix Supermarkets." If you can crack Publix, a lot of patrons will return North East in the warmer months and may desire to continue to use your bakery.
Oddly, I really never heard of gluten allergies until a friend had it. It seems like a serious problem because gluten seems to be in about 80% of all food products!
I do think it may be worth your family's time to reach out and market to specific store chains, ones like Whole Foods that are national (aren't they?). I would not merely try to sell to them, I would ask them for advice for your national strategy. You might catch someone in the store management chain who could give you really good ideas how to proceed. I would also contact other specialty food producers who are NOT competitors for ideas - like Boboli Pizza Crusts, for example. Good luck!
Thanks for the advice Lou, much appreciated. I will definitely pass the suggestions on. And thanks for taking the time to chime in!
I might suggest an upper tier supermarket chain here in Florida that has stores in 2 other states. Try to contact "Publix Supermarkets." If you can crack Publix, a lot of patrons will return North East in the warmer months and may desire to continue to use your bakery.
Oddly, I really never heard of gluten allergies until a friend had it. It seems like a serious problem because gluten seems to be in about 80% of all food products!
Thanks, mrvax! I'll pass the tip on to them.
I actually hadn't heard anything about gluten allergies or even knew what gluten was until my mom was diagnosed with celiacs by her doctor about 7 years ago. Long story short my dad isn't allergic and he got sick of eating all of her gross gluten free products so they started making their own. Being from Greece and Italy, they don't like crappy food. All their products have the taste and texture of regular food. It's their main sales point and it's why it's spread so well. It dominates all the food expos versus the other competition. Unfortunately they aren't big enough too compete nationally with the likes of Udis or Glutinos. Which if you've had them, suck, but are the biggest brands.
Thanks again!
You may already know this, the supermarket chains will be looking for promo $$, new item fees, sloting fees etc.
Wish you and your family much success!
You may already know this, the supermarket chains will be looking for promo $$, new item fees, sloting fees etc.
Wish you and your family much success!
Thanks, Watson. My father isn't thrilled with the brokers.
Food Lion and Lowes have been great with us. They work on a consignment basis but have their staff make freezer space in their warehouse for us. Which limits spoilage. Other chains try and make you pay the fees you mentioned which they aren't in a position to do at the moment.
Thanks for the info!
And I'm always grateful to anyone that's willing to help another person (stranger at that). Especially when they are taking time out of their day to do so.
And thanks for the info and appreciation!
I threw in the comment about fees (in the trade called allowances) because that's what chains will be looking for & it doesn't buy you any loyalty. They will be looking for $$ every year. So you have to be prepared. Keep in mind that they will also not pay you on time unless your a big player:)
Sounds like Food Lyon could be a big break for you. So again Best Wishes.
What kind of foods does your company make? I have used the GF pizza crusts a few times and they were pretty good.
I threw in the comment about fees (in the trade called allowances) because that's what chains will be looking for & it doesn't buy you any loyalty. They will be looking for $$ every year. So you have to be prepared. Keep in mind that they will also not pay you on time unless your a big player:)
Sounds like Food Lyon could be a big break for you. So again Best Wishes.
Thanks, Watson. We have definitely noticed most grocery stores want you to give them the moon ha. It's definitely a difficult industry to work in. Hopefully they can get the business to the point of being a big player and then we can start fleecing the grocery stores:). Thanks again for the well wishes and suggestions!
Which brand is your favorite for bread products?
Udi's has just come out with some frozen lunch/dinners which are pretty good. I don't really like eating processed foods, but sometimes you need something quick.
There used to be a Foodlion nearby but I think it closed. Do you sell your stuff in Kroger or Publix?
I fully understand what is happening in your family business. This is, and will be a tremendous uphill climb because in general, distributors DO NOT want to stock new items and bring on new lines without a demand from their customers.
The limited success you have seen so far by forcing the product into the distributor by the operators who want it... is the way to do it right now.
However, what you need to do is get to the multi unit operators. You have Aramark, Sodexo, Compass/Foodbuy, Premier, etc but they are the monsters that will be extremely difficult to put a program together with. UNLESS the product you are selling is unique and they do not already have a contract with another company making a similar product.
So, I would target some of the regional chain accounts that can potentially force distribution into a group of distributors for you. Examples are Guest Services, Brock & Co, Culinart, Unidine, etc etc
There is however one other way to get traction. Produce a private label version of your product for Sysco or USF under their label. Then, they will most likely force distribution into all of their OPCO's/Divisions.
A food broker (mentioned by someone earlier) in theory is an option. I use brokers too. However, with no sales base a broker simply will not spend any time selling your product. They will focus on the products that are paying high commission dollars. I am selling for a very well known food company and still have to fight for my fair share of their selling time.
I would be willing to speak live about this. Just send me a PM.