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NFT: Work e-mail rant

YAJ2112 : 7/27/2016 2:40 pm
Working for a large corporation, invariably someone screws up an e-mail once every couple of months and sends it to the wrong e-mail distribution group, which causes 1000s of people to receive the e-mail in error. The resulting responses are always hilarious.

In today's episode, a manager sends an innocuous e-mail reminding his team to complete their mandated training on time. Unfortunately for him, someone added a group to one of his groups that contains numerous people who are not related to his team in any way.

First come the handful of responses from people who can't figure out how to just reply to the sender and hit reply all. Then come the people who reply to all those first few responders to say "Me too!". Next come the gentle reminders from a few folks to say "Please don't reply all" - while replying all. Then the numerous indignant responses pleading people to not reply all, by replying all to those that replied all.

The comedy grows from there until mercifully someone in technology puts an end to it. Still waiting for that...
I think my favorites  
YAJ2112 : 7/27/2016 2:41 pm : link
are the ones who an hour and 300+ e-mails later are still replying to the original message to say "You got the wrong Tom Smith"
It doesn't even have to be an email to the wrong  
Section331 : 7/27/2016 2:45 pm : link
distribution group. ANY email sent out to a large group does not need hundreds of "thank you's" in response. It drives me crazy.
Sounds like a friend of mine who sends a group text to 300 people  
Larry in Pencilvania : 7/27/2016 2:47 pm : link
For every holiday. You get 150 responses from total strangers. I just told her to take me off her group list
This part is my favorite  
jcn56 : 7/27/2016 2:50 pm : link
Quote:
Then the numerous indignant responses pleading people to not reply all, by replying all to those that replied all.


Never fail, with a big enough group I can get these e-mails for 8 hours straight, in repetition - 'don't reply all!' followed by 'don't reply to all when saying don't reply all!' (copied to all, of course).

My all time favorite comes from a smaller company, though - which for some reason had an 'All@' e-mail distribution list. It was also the first address in the address book for all users, so it was commonplace for users picking a contact from the address book to accidentally include it in an e-mail.

Needless to say, we all learned more about Andrea's yeast infection than we cared to that day.
Umm  
Taggart : 7/27/2016 3:16 pm : link
If you're gonna be the person to write "dont reply all", it only makes sense that that message needs to be a reply all. What alternative are you suggesting - that the sender write "dont reply all" and send that only as a reply? What good would that do. The reply all of "dont reply all " is what ultimately stops these out of control emails. Its just that most people are so fucking stupid it takes several "dont reply all" messages before every last moron realizes they shouldnt reply all.
RE: Umm  
YAJ2112 : 7/27/2016 3:22 pm : link
In comment 13047248 Taggart said:
Quote:
If you're gonna be the person to write "dont reply all", it only makes sense that that message needs to be a reply all. What alternative are you suggesting - that the sender write "dont reply all" and send that only as a reply? What good would that do. The reply all of "dont reply all " is what ultimately stops these out of control emails. Its just that most people are so fucking stupid it takes several "dont reply all" messages before every last moron realizes they shouldnt reply all.


I'm saying that the first 50 replies that say don't reply all should probably suffice.
we're over 700 now  
YAJ2112 : 7/27/2016 3:24 pm : link
and 200+ at this point are people saying Don't reply all
It's not funny but I aways laugh at the company  
pjcas18 : 7/27/2016 3:25 pm : link
wide email that shouldn't be company wide.

And people reply all with "unsubscribe"
or like you said "please don't reply to all" and then it seems like it died down and then the West Coast gets to the office and it starts again.

and then the guy who was in customer meetings all day finally checks his email and breathes more life into it, and then it goes global because Europe maybe had gone for the day and they get involved.

if there was a way I could anonymously start one of those monthly I would.
RE: It's not funny but I aways laugh at the company  
YAJ2112 : 7/27/2016 3:27 pm : link
In comment 13047267 pjcas18 said:
Quote:
wide email that shouldn't be company wide.

And people reply all with "unsubscribe"
or like you said "please don't reply to all" and then it seems like it died down and then the West Coast gets to the office and it starts again.

and then the guy who was in customer meetings all day finally checks his email and breathes more life into it, and then it goes global because Europe maybe had gone for the day and they get involved.

if there was a way I could anonymously start one of those monthly I would.


I wish I could anonymously reply to some of the responders, that would be much more fun.
swear jar  
giants#1 : 7/27/2016 3:31 pm : link
they should automatically deduct $10 from the paycheck of anyone that sends a "reply all" to one of those emails. Then have a monthly drawing for those smart enough to just ignore the email (or simply hit "reply") with the winner getting the money!
The funniest one we had  
Mike in Philly : 7/27/2016 3:31 pm : link
was when a Senior VP sent his fantasy baseball lineup one night company wide. Problem was, use of company-issued equipment for fantasy leagues was forbidden.

That policy was changed two days later...
Early in my career  
pjcas18 : 7/27/2016 3:34 pm : link
I worked for GE. I was at a customer site working with their IT dept, and the IT guy told me about re-mailers.

he said I could input any valid email address and send an email to anyone I wanted from that email address.

So I said let me try it. I had a brand new boss I hated so I sent him an email from jack.welch@ge.com and said

"Sorry XXX but due to being such an asshole we're going to have to let you go.

You have until the end of the day to gather your things."

Jack Welch
CEO

it worked (the email). I think he reported the incident to HR, but never knew who it was from.

Not that that helps you reply to these morons in your company, but there are ways to send anonymous emails.
Can  
BocaGiants91 : 7/27/2016 3:38 pm : link
Be avoided by sending it with a no reply notice on it. Or from an email account which has no reply in the address. It's just avoidable
haha I know your pain, brother.  
Bchurch : 7/27/2016 3:49 pm : link
Last year I woke up to 5,000 unread emails. Some dude included a distribution list of 33k people on his email to IT. It was a never ending stream of:
"Why am I receiving this"
"take me off this email"
"you sent to the wrong person".

Either these people are pretty dumb or they are just trolling the company.


#reutersreplyallgate - ( New Window )
Late 90's I worked for MCI  
if_i_knew : 7/27/2016 3:57 pm : link
Their out of office feature had a bug. One fellow had set up a rule where not only did the sender get an OOO, but a huge distribution did as well. Some of those on that distribution were also OOO and had a rule to Reply All on the OOO message. From there it just cascaded back and forth until the system crashed.

That is when MCI set the rule that anyone gets only 1 OOO message from a specific person
I'm pretty sure that  
Semipro Lineman : 7/27/2016 4:07 pm : link
firm wide reply all is/was disabled at both my current and my last job so I don't have a recent story.

But I do remember back in the earlier days of email, one guy sent to the group an email complementing a female coworker's outfit after a meeting instead of to his buddy. The kind of fuck-up let's you sit back and feel better about the direction your life in going in
If you are using Outlook there's a simple solution  
Tony in Tampa : 7/27/2016 4:30 pm : link
for those that want to stop being bothered. Once the first email comes in and you realize that you don't need to see anymore, just highlight it>go to Rules>Create Rule> and set rule to send all emails with this subject line & from this user to your delete box. You'll never have to see them.

I don't get reply all emails. I have people that send an email out to 6 or 7 distribution list (could be a total of 200 people) hoping to get a response from the proper support group. When someone or team responds, they continue to have the email back and forth including the 7 distribution lists and people who could care less about the issue. I put on a "delete me" rule and I'm off
Same thing today  
GF1080 : 7/27/2016 8:37 pm : link
So you work in finance OP? ML/BoA/US Trust perhaps??
"Reply All" = Use with Caution.  
drkenneth : 7/27/2016 8:42 pm : link
.
Large bank HQ'd in Charlotte..  
BurberryManning : 7/27/2016 8:56 pm : link
by any chance?
how about the ones from people who resign or get fired that send  
Victor in CT : 7/27/2016 8:56 pm : link
good byes to the whole firm, and nobody knows who the hell they are?
Burberry  
GF1080 : 7/27/2016 9:06 pm : link
Thumbs up!
yes, these gaffes are great  
J : 7/27/2016 9:10 pm : link
even better is when someone tries to connect with a large DL on linkedin
Put a suggestion in the box  
AP in Halfmoon : 7/27/2016 10:30 pm : link
Have IT limit reply all on the distribution list or set up a rule in Outlook.

My pet peeve is group texts. Every time you send a group text an angel losses it's wings.
we had one guy recently  
B in ALB : 7/28/2016 12:42 am : link
reply all to 40,000 people calling out a high level exec about his decision making abilities. Then he uses the "Recall" feature in Outlook. Unfortunately, it doesn't actually eliminate your message, it just shows that you completely diarrhea'd the bed and realized you included everyone in the company - all over the world.

The exec guy was cool about it - he replied all and made light of email messages and copying everyone. It was well done and the dude got to keep his job. Still though. Ouch.
Once I see it happening  
I Love Clams Casino : 7/28/2016 8:07 am : link
and it does seem to happen about once a month, I immediately create an Outlook rule for messages containing subject:blah blah and move it immediately to the deleted items folder. Works like a charm....
RE: we had one guy recently  
pjcas18 : 7/28/2016 8:10 am : link
In comment 13047900 B in ALB said:
Quote:
reply all to 40,000 people calling out a high level exec about his decision making abilities. Then he uses the "Recall" feature in Outlook. Unfortunately, it doesn't actually eliminate your message, it just shows that you completely diarrhea'd the bed and realized you included everyone in the company - all over the world.

The exec guy was cool about it - he replied all and made light of email messages and copying everyone. It was well done and the dude got to keep his job. Still though. Ouch.


Outlook recall is almost like Microsoft trolling emailers. You fucked up. You realized your fuck up, how can you possibly make it worse? recall the message which does nothing other than make sure people who might have ignored the message immediately after seeing your name or the subject or the first line of text, will now make sure and read the whole thing (and maybe even tell their friends about it) to see what dumpster fire you created.

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