nothing is worse than having to fly coach and watch tourists and families show total disregard for your comfort or rules. strollers are a nightmare a double stroller is outrageous. moving other people's stuff from the overhead to squeeze your shit in that doesn't fit always causes trouble. kicking the seats, putting your feet up and pushing on the seat in front of you. reading a newspaper and opening it up in your face, bogarting the arm space. being 300 lbs and thinking you are entitled to half my seat. having your kids out of control. there's plenty more. I have even seen disputes in 1st class. wife throws a fit because she isn't seated next to her husband ( I think he booked it like that) coach passengers walking into 1st class to use the restroom. people throwing their luggage in the overhead that's not above their seat then walking to the back of the plane.
for work and apart from a few delays here and there I don't have any of the horrible flying experiences everyone seems to have. I think people like to complain...
for work and apart from a few delays here and there I don't have any of the horrible flying experiences everyone seems to have. I think people like to complain...
It's a very vulnerable time for the airline industry coming off the heels of the United fiasco. I feel like there are going to be many incidents of jackasses escalating situations.
going after the AA flight attendant. If I saw someone do what he apparently did to a mom and her kid, I'd have said the same thing. Fuck that fligtht attendant.
Even if she was rolling the stroller down the aisle and ignoring
It is very clear the rules of an airline. No double strollers, my wife and I haeb4 kids and we had the double wide strollers. You take it to the gate and the flight attendant takes the stroller and checks it just like they do withbsingle strollers. If she was from Argentina she did not get on a plane in America from swimming which means she should already know the RULES! I am so tired of people trying to make excuses for people who are not following the rules. Simple, she is completely at fault. It is disgusting how this continues every week. People break the rules and the people who try to enforce them are the ines who get crapped on. They put her in 1st class after her tantrum. What a joke! She should have simply followed the rules.
As for the moron in 1st class sticking his nose in he is luckybhendid notnend up in cuffs.
I fly frequently and it never ceases to amaze me how dipshitted people are. It's got to be a combination of stress, nervousness, and alcohol. In what other situation on this planet does it take 45 minutes for a group of people to put a bag in a bin and sit down. It's like motor and listening skills abandon people the moment their ticket is scanned.
There are like a hundred harder things you have to do before you get on the plane. Parking sucks, the air train sucks, checking bags sucks, security majorly sucks. Listening to the attendant, obeying the rules and sitting your ass down is easy.
Why in the world would you think pushing a stroller down the aisle, almost certainly nailing everyone, when the person who works there is telling you to stop, is in the realm of acceptable?
Is it possible that the attendant was right to want to remove the stroller, but wrong to bring it crashing down in a way that almost hit a baby?
American has suspended him. So, either they believe it is likely that he misbehaved, or they are too chickenshit to support one of their own employees.
ever since the United Incident everyone is going to video every incident in the hopes of catching something big. It is like when a bunch of cop videos came out people were going out and trying to catch cops doing something on their cell phones.
Video catches the end of the altercation, I'd be interested to see the first part. Women traveling with kids and a stroller thinks she can bring the stroller on the plane and just store it in the overhead? My wife and I just flew with our baby for the first time, we researched online what the airline policy was for a stroller, bringing formula through security, etc. It's pretty common that strollers either get checked with your bag or you check it at the gate. Does it suck that she's crying, sure, but she should have been aware of the stroller policy.
for work and apart from a few delays here and there I don't have any of the horrible flying experiences everyone seems to have. I think people like to complain...
Same here. I've also flown numerous times by myself with an infant/toddler and never have issues. Back when my daughter was an infant, the flight attendants would even help me fold up the stroller at the gate and often give us cookies while we waited for the plane to board.
Difference is I was never dumb enough to try and roll a stroller down a plane aisle.
American has suspended him. So, either they believe it is likely that he misbehaved, or they are too chickenshit to support one of their own employees.
Which is it? Whattya think?
He may have acted badly, but it's just as likely that AA was simply trying to avoid a PR disaster.
It is like when a bunch of cop videos came out people were going out and trying to catch cops doing something on their cell phones.
So, widespread and ongoing abuse of power coupled with relatively new camera technology had nothing to do with the spate of videos showing police brutality toward minorities? I guess those troublemakers insisting on equal protection should just quiet down, huh?
Aside from that... I could not picture myself acting like the doctor from the United flight or this lady. But, since when is it okay that the response to anyone who doesn't "follow the rules" is disproportionate violence?
I can look critically at the behavior of the passengers while still thinking the airlines handled things extremely poorly.
pushing on the seat in front of you. coach passengers walking into 1st class to use the restroom.
What's wrong with using the bathroom, up front? One bathroom, is rarely used the one at the back of the plane has lines. No brainer - and this from someone who gets upgraded a fair bit
On your first point you know what about douchebags who recline their seats into you as the plane is taking off? Can't even wait until the plane is at 30000 feet and leveled off. It's also the airlines that created the issue by jamming these seats so close together - when the guy in front of me reclines I can't even work on my laptop
I generally thought people are told to gate check the strollers. I remember doing that myself on a number of ocassions. Isn't gate checking still the norm? I have not seen people bring strollers into the cabin and a double stroller is ridiculous in plane's cabin. That video clip tells me jack shit on what happened.
I generally thought people are told to gate check the strollers. I remember doing that myself on a number of ocassions. Isn't gate checking still the norm? I have not seen people bring strollers into the cabin and a double stroller is ridiculous in plane's cabin. That video clip tells me jack shit on what happened.
I usually see them bring the strollers right up to the end of the jetway, unload their kids and then the items get tagged and taken away
And then they bring them to you on the jet bridge when you land. So I really don't get how this was an issue. I guess the passenger didn't want to be bothered to carry her children from jetbridge to seats (which may have required two trips or some assistance)
Every one of the hundreds of flights I've been on, moms and dads with young kids and strollers are prioritized and accomodated. Everyone knows traveling with children is tough, and takes some extra help.
I've literally never seen a stroller pushed down an aisle. Zero times. It's unsafe for the baby and unsafe for the passengers.
Something is up here, and it's just not a mean flight attendant. The mother either ignored the crew on the way in, didn't understand, didn't care etc. But come on, when someone stops you just stop.
past the two attendants at the cabin door? There are always two attendants "greeting" passengers at the door and there is always at least one baggage handler on the jetway.
they don't follow rules don't care about the rules and in any service industry job the corporation will NEVER back you - ever. Everyone looks foe a get rich quick lawsuit these days and social media has made things exponentially worse.
disagree on using 1st class bathrooms. would you want to sit in First class and have a line of coach passengers in your aisle? The first class cabin is off limits to coach, it's a separate entity. you get what you pay for. the coach cabin has 4 bathrooms that's the deal. when i fly coach i would be embarrassed to go into 1st class to use their bathroom.
pushing on the seat in front of you. coach passengers walking into 1st class to use the restroom.
What's wrong with using the bathroom, up front? One bathroom, is rarely used the one at the back of the plane has lines. No brainer - and this from someone who gets upgraded a fair bit
On your first point you know what about douchebags who recline their seats into you as the plane is taking off? Can't even wait until the plane is at 30000 feet and leveled off. It's also the airlines that created the issue by jamming these seats so close together - when the guy in front of me reclines I can't even work on my laptop
I sit in First Class all the time, and have no problem allowing coach
I agree its kind of silly to have 5 people standing in the aisle up there waiting (wait in your seat), but the idea that anybody on the plane cannot go to any bathroom is just plain discrimination...
no one is discriminated. the way things are going coach passengers will want 1st class meals ( which have gone down hill) because they feel discriminated
coach passengers that go to the 1st class bathroom are arrogant
past the two attendants at the cabin door? There are always two attendants "greeting" passengers at the door and there is always at least one baggage handler on the jetway.
Whoever was at the cabin door was at fault.
Exactly right....Flown many times with my daughter when she was a baby. Each time the attandant at the check-in counter provides a tag for the stroller. You stroll your child down the boarding tunnel up to the aircraft door. Leave the stroller at the door then board the plane and take your seat. When you land your stroller is waiting for you just outside the aircraft door.
Why that stroller was even allowed thru the door was the screw up.
That said, how the whole situation escalated to what I saw and heard on the video is just crazy.
It is like when a bunch of cop videos came out people were going out and trying to catch cops doing something on their cell phones.
So, widespread and ongoing abuse of power coupled with relatively new camera technology had nothing to do with the spate of videos showing police brutality toward minorities? I guess those troublemakers insisting on equal protection should just quiet down, huh?
Aside from that... I could not picture myself acting like the doctor from the United flight or this lady. But, since when is it okay that the response to anyone who doesn't "follow the rules" is disproportionate violence?
I can look critically at the behavior of the passengers while still thinking the airlines handled things extremely poorly.
I knew I would get that type of response...Not what I'm saying. Every time a video like this goes viral and comes up, it motivates and gets everyone to start doing it and sometimes they end up provoking incidents by doing it. I suspect we'll see lots of these now and may won't be anywhere near as bad as the United Incident, but because of that incident they will all group together.
and the rest room is open fine but when you see some of these people plow through like they own the place it comes off as arrogant, especially when ignoring a stewardess request
absolutely have to? No one looks forward to that with glee. If someone ventures to the front of a plane to go to the bathroom I'm guessing that they really have to go. Taking offense at that seems shallow.
That said, sorry to get into a pissing contest with you.
My connecting flight was pushed back such that I was almost certainly going to miss my connection. They got me on a direct flight instead, without penalty, and then bumped me up to an earlier one when that earlier one ended up delayed long enough for me to get there. The first positive flight experience I've had in years.
on what i witnessed over the years that has caused arguments. I believe it would just be polite to ask 1st before entering a curtained off area. I fly coach mostly now but when i was fortunate enough to be up front i certainly wasn't pompous about it. If everyone just came up and started a clue it wouldn't be allowed, their rules not mine
They aren't allowed in the cabin. If brought to the gate, they are supposed to be checked. Where was the gate attendant when she walked on with the stroller?
The flight attendant was a little aggressive, but the mom was 100% wrong and the guy should have minded his business.
RE: i've seen it up close, if a passenger asked the stewardess
and the rest room is open fine but when you see some of these people plow through like they own the place it comes off as arrogant, especially when ignoring a stewardess request
Sounds as if they also needed to get your permission, which I presume you would give otherwise facing embarrassment of being a horse's ass...
the mother and her tears don't get a pass. Shes a scammer hiding behind tears while inconveniencing everyone including her child . Flight attendant didn't act professionally . He's got to hold it together. Then we have the macho passenger who has to throw his two senses into the fray. He fits the definition off dickhead. I wished they had thrown him off the flight
around the world on business for 40 years, i have seen it all and just commenting on things that caused arguments. as per the initial post. Ive' flown every class so there is no pomposity here
I have a hard time believing the flight attendent just flipped the fuck out and starting grabbing the stroller.
A functioning society can't have it both ways; incessant bitching planes are never on time, it's impossible to find a place for a carry-on, people are banging into me or you follow the rules, stop when asked, and move when asked.
to Penn Station and the Port Authority terminal. Those disasters are criminal and people go through those shitholes EVERYDAY! I wish there was a fuckload of media focus coming down on the politicians and assholes running or more apropos, ruining those laces.
Crying? Give me a break. This is (in part) why planes take so long to take off and why flying can be so painful at times. People not following the rules or just being plain inconsiderate.
If your shit doesn't fit, check it. Stop delaying everyone else's flight because you think the rules don't apply to you. Jesus..
And yes, sick passengers are the worst. Nothing worse than being locked in a cabin for several hours with a person hacking their infected lungs out at you. Fuck them.
RE: Congrats....I have only flown for work for the past 25+ years.
But I think we have figured out that maybe its your age that makes you so irritable.
I just think restricting people from going to the bathroom is kind of being a jerk...
googs i didn't restrict anyone that's the point that's the airlines rules . they even make a public announcement about the lavatories before takeoff. I just reported what i saw. my impressions of some people were that they were arroganr=t by ignoring the flight attendant, i don't give a rats ass id someone has to piss, be my guest
possibly determine right or wrong based on such little evidence?
A baby "almost" got hurt?
I "almost" got hit by a car the other day, guess I should have gotten the driver's insurance information.
And why is a mother crying over a stroller? Where is she possibly going to prop it up during the flight?
Follow the rules and stop ruining it for the rest of us.
possibly determine right or wrong based on such little evidence?
A baby "almost" got hurt?
I "almost" got hit by a car the other day, guess I should have gotten the driver's insurance information.
And why is a mother crying over a stroller? Where is she possibly going to prop it up during the flight?
Follow the rules and stop ruining it for the rest of us.
But I think we have figured out that maybe its your age that makes you so irritable.
I just think restricting people from going to the bathroom is kind of being a jerk...
googs i didn't restrict anyone that's the point that's the airlines rules . they even make a public announcement about the lavatories before takeoff. I just reported what i saw. my impressions of some people were that they were arroganr=t by ignoring the flight attendant, i don't give a rats ass id someone has to piss, be my guest
In all my years, I must have missed where the flight attendants tell the passengers in coach to only use the bathrooms in the back.
Sitting in First Class as I type this and I didn't hear any similar-type announcement today either...
so this woman is an emotional wreck and American Airlines is accused of doing something wrong? What did they do wrong? Was it that they did not cave to a crying woman and try to squeeze a stroller onto the plane when it is supposed to go underneath?
I will bet anything that this video gets no airtime is the lady is not crying.
This is a non story. Sounds like in addition to air marshals we will need therapists to deal with some of the emotionally disturbed passengers now.
I can't really make a determination. That said if some flight attendant grabbed my stroller and shook the shit out of my baby, there would be a big problem. However, if he grabbed it and she's embellishing what happened after not obeying the stroller policy, than that's on her.
A double stroller on a plane is preposterous though, jaw dropping really. I can't believe how stupid/entitled some parents can be. "Fuck everyone else, I have kids" is essentially what that decision tells me.
RE: RE: RE: Congrats....I have only flown for work for the past 25+ years.
Googs google can coach airline passengers use first class lavatories. many interesting comments and statements. the only airline that recently now allows it is American but other than that customers are to stay in their assigned cabins. the reason is business and first class pay a premium for comfort which means a smaller ratio of people to lavatories. I'm not preaching, this is what i'm reading
Quote:
But I think we have figured out that maybe its your age that makes you so irritable.
I just think restricting people from going to the bathroom is kind of being a jerk...
googs i didn't restrict anyone that's the point that's the airlines rules . they even make a public announcement about the lavatories before takeoff. I just reported what i saw. my impressions of some people were that they were arroganr=t by ignoring the flight attendant, i don't give a rats ass id someone has to piss, be my guest
In all my years, I must have missed where the flight attendants tell the passengers in coach to only use the bathrooms in the back.
Sitting in First Class as I type this and I didn't hear any similar-type announcement today either...
like assholes and the very people I wouldn't want to fly with. Arrogant, entitled, and bratty business people who are quick to judge other travelers. I'm on the road 30+ weeks of the year all over the place and it's actually really simple to sit back, relax and enjoy the amazing event that is air travel. Maybe have some compassion for those who don't travel often and might be a bit overwhelmed, nervous and outside their element.
Complaining about using the lav up front? Gimme a f'ing break. Get off your high horse.
ever since the United Incident everyone is going to video every incident in the hopes of catching something big. It is like when a bunch of cop videos came out people were going out and trying to catch cops doing something on their cell phones.
And what do you know, they do catch them doing some egregious stuff. Coincidence? Is the videographer at fault?
A double stroller on a plane is preposterous though, jaw dropping really. I can't believe how stupid/entitled some parents can be. "Fuck everyone else, I have kids" is essentially what that decision tells me.
I still don't understand what the point of it is on an airplane!
The baby has to sit on the mother's lap the entire flight...why is she crying to get the stroller BACK in her possession?
A double stroller on a plane is preposterous though, jaw dropping really. I can't believe how stupid/entitled some parents can be. "Fuck everyone else, I have kids" is essentially what that decision tells me.
I still don't understand what the point of it is on an airplane!
The baby has to sit on the mother's lap the entire flight...why is she crying to get the stroller BACK in her possession?
I have no idea. I don't fly much but have had kids on atleast half the flights I've ever been on and every single time the parent checks their stroller at the gate.
I was on this flight directly across the isle from the woman filming the video. This is what I observed:
woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat.
the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs.
the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane.
when they got to the from of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins.
The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat.
after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane.
the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger.
when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him.
That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw:
if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him.
in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated.
I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.
They let you take it to the plane. Flight Attendant takes it as you enter the plane. That is why the passenger knew she was going to have to take the kids out of the stroller. Did she think her kids were going to sit in the stroller the whole time. I mean seriously, this is ridiculous.
I was on this flight directly across the isle from the woman filming the video. This is what I observed:
woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat.
the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs.
the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane.
when they got to the from of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins.
The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat.
after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane.
the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger.
when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him.
That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw:
if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him.
in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated.
I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.
I was on this flight directly across the isle from the woman filming the video. This is what I observed:
woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat.
the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs.
the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane.
when they got to the from of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins.
The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat.
after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane.
the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger.
when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him.
That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw:
if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him.
in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated.
I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.
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Of couse we don't know ow the validity of this account, but I would not be at all surprised if this is a fairly accurate accoun. The first lass passenger being treated like a hero is ridiculous.
There really is no excuse for the woman to think she could board with even one stroller, let alone two. That is just sheer stupidity. If she didn't know beforehand and never travelled before, how did she never inquire about the rules? Hell, strollers are even checked for free if you are travelling with a baby/toddler.
Then, if this account is true she was even more unreasonable once approached about it.
I was on this flight directly across the isle from the woman filming the video. This is what I observed:
woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat.
the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs.
the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane.
when they got to the from of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins.
The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat.
after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane.
the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger.
when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him.
That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw:
if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him.
in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated.
I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.
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Of couse we don't know ow the validity of this account, but I would not be at all surprised if this is a fairly accurate accoun. The first lass passenger being treated like a hero is ridiculous.
There really is no excuse for the woman to think she could board with even one stroller, let alone two. That is just sheer stupidity. If she didn't know beforehand and never travelled before, how did she never inquire about the rules? Hell, strollers are even checked for free if you are travelling with a baby/toddler.
Then, if this account is true she was even more unreasonable once approached about it.
rules dont apply to any of us... we are all above those rules...
past the two attendants at the cabin door? There are always two attendants "greeting" passengers at the door and there is always at least one baggage handler on the jetway.
Whoever was at the cabin door was at fault.
Exactly, This starts and ends with the Gate agents and the American people on the plane not catching the stroller needing to be checked.
They let you take it to the plane. Flight Attendant takes it as you enter the plane. That is why the passenger knew she was going to have to take the kids out of the stroller. Did she think her kids were going to sit in the stroller the whole time. I mean seriously, this is ridiculous.
Actually that is not entirely correct. I don't know why everyone claims strollers are not allowed on planes, I see them all the time being brought on. This is AA policy regarding strollers:
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American policy states that fully collapsible strollers weighing less than 20 pounds may be carried on board if there's space in the overhead bins.
cannot go on the plane. I have a single stroller, a pretty small one and it barely fit in the metro north aisle. No way a double can do that on a plane with narrower aisles.
I still don't get how a potential mistake of letting the stroller on automatically allows the woman to act anyway she wants without reprocussion.
cannot go on the plane. I have a single stroller, a pretty small one and it barely fit in the metro north aisle. No way a double can do that on a plane with narrower aisles.
I still don't get how a potential mistake of letting the stroller on automatically allows the woman to act anyway she wants without reprocussion.
I don't think anyone is saying that, but it definitely does not warrant someone physically yanking it out of her hand while holding a baby.
cannot go on the plane. I have a single stroller, a pretty small one and it barely fit in the metro north aisle. No way a double can do that on a plane with narrower aisles.
I still don't get how a potential mistake of letting the stroller on automatically allows the woman to act anyway she wants without reprocussion.
I don't think anyone is saying that, but it definitely does not warrant someone physically yanking it out of her hand while holding a baby.
Not at all, but if that account above is accurate, it seems she embellished it greatly. If he did endanger the kid, fire him, won't argue that.
RE: RE: A stroller that can't fit in between the isle
I don't think anyone is saying that, but it definitely does not warrant someone physically yanking it out of her hand while holding a baby.
But none of that has even been proven.
We have a mother who appears to be embellishing (and has already "lawyered-up") and a hot-headed bystander who threatens a flight attendant based on a hypothetical scenario.
Objectively, I don't believe a thing either one of them says. None of their actions appear to be reasonable.
Then again, everything is filtered through the media; so who knows what really happened.
RE: RE: RE: A stroller that can't fit in between the isle
I don't think anyone is saying that, but it definitely does not warrant someone physically yanking it out of her hand while holding a baby.
But none of that has even been proven.
We have a mother who appears to be embellishing (and has already "lawyered-up") and a hot-headed bystander who threatens a flight attendant based on a hypothetical scenario.
Objectively, I don't believe a thing either one of them says. None of their actions appear to be reasonable.
Then again, everything is filtered through the media; so who knows what really happened.
There are a few eyewitnesses who have said he yanked it out her hand
You buy a ticket you surrender your autonomy, follow the rules, shut up, and quit ruining things for the rest of us.
You buy a ticket you surrender your autonomy, follow the rules, shut up, and quit ruining things for the rest of us.
No, that's nonsense. Have a fucking backbone.
What should he have been arrested for? The flight attendant is the who turned that from words to waving hands. But what is the crime?
what happened in between? from what I read in a different article the attendant grabbed the stroller and it hit the woman?
no need for the white knight to step in and offer his 2 cents, only contributed more to the attendant's frustration
But, looks like a lot bad decisions all around.
Achtung! Follow zee rules, no matter vhat!
It's a very vulnerable time for the airline industry coming off the heels of the United fiasco. I feel like there are going to be many incidents of jackasses escalating situations.
As for the moron in 1st class sticking his nose in he is luckybhendid notnend up in cuffs.
There are like a hundred harder things you have to do before you get on the plane. Parking sucks, the air train sucks, checking bags sucks, security majorly sucks. Listening to the attendant, obeying the rules and sitting your ass down is easy.
Why in the world would you think pushing a stroller down the aisle, almost certainly nailing everyone, when the person who works there is telling you to stop, is in the realm of acceptable?
American has suspended him. So, either they believe it is likely that he misbehaved, or they are too chickenshit to support one of their own employees.
Which is it? Whattya think?
Isle not wide enough. Gate check and stop screwing around.
Same here. I've also flown numerous times by myself with an infant/toddler and never have issues. Back when my daughter was an infant, the flight attendants would even help me fold up the stroller at the gate and often give us cookies while we waited for the plane to board.
Difference is I was never dumb enough to try and roll a stroller down a plane aisle.
American has suspended him. So, either they believe it is likely that he misbehaved, or they are too chickenshit to support one of their own employees.
Which is it? Whattya think?
He may have acted badly, but it's just as likely that AA was simply trying to avoid a PR disaster.
So, widespread and ongoing abuse of power coupled with relatively new camera technology had nothing to do with the spate of videos showing police brutality toward minorities? I guess those troublemakers insisting on equal protection should just quiet down, huh?
Aside from that... I could not picture myself acting like the doctor from the United flight or this lady. But, since when is it okay that the response to anyone who doesn't "follow the rules" is disproportionate violence?
I can look critically at the behavior of the passengers while still thinking the airlines handled things extremely poorly.
What's wrong with using the bathroom, up front? One bathroom, is rarely used the one at the back of the plane has lines. No brainer - and this from someone who gets upgraded a fair bit
On your first point you know what about douchebags who recline their seats into you as the plane is taking off? Can't even wait until the plane is at 30000 feet and leveled off. It's also the airlines that created the issue by jamming these seats so close together - when the guy in front of me reclines I can't even work on my laptop
In general people are self absorbed assholes.
I generally thought people are told to gate check the strollers. I remember doing that myself on a number of ocassions. Isn't gate checking still the norm? I have not seen people bring strollers into the cabin and a double stroller is ridiculous in plane's cabin. That video clip tells me jack shit on what happened.
I generally thought people are told to gate check the strollers. I remember doing that myself on a number of ocassions. Isn't gate checking still the norm? I have not seen people bring strollers into the cabin and a double stroller is ridiculous in plane's cabin. That video clip tells me jack shit on what happened.
I usually see them bring the strollers right up to the end of the jetway, unload their kids and then the items get tagged and taken away
I've literally never seen a stroller pushed down an aisle. Zero times. It's unsafe for the baby and unsafe for the passengers.
Something is up here, and it's just not a mean flight attendant. The mother either ignored the crew on the way in, didn't understand, didn't care etc. But come on, when someone stops you just stop.
Whoever was at the cabin door was at fault.
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disagree on using 1st class bathrooms. would you want to sit in First class and have a line of coach passengers in your aisle? The first class cabin is off limits to coach, it's a separate entity. you get what you pay for. the coach cabin has 4 bathrooms that's the deal. when i fly coach i would be embarrassed to go into 1st class to use their bathroom.
pushing on the seat in front of you. coach passengers walking into 1st class to use the restroom.
What's wrong with using the bathroom, up front? One bathroom, is rarely used the one at the back of the plane has lines. No brainer - and this from someone who gets upgraded a fair bit
On your first point you know what about douchebags who recline their seats into you as the plane is taking off? Can't even wait until the plane is at 30000 feet and leveled off. It's also the airlines that created the issue by jamming these seats so close together - when the guy in front of me reclines I can't even work on my laptop
I agree its kind of silly to have 5 people standing in the aisle up there waiting (wait in your seat), but the idea that anybody on the plane cannot go to any bathroom is just plain discrimination...
Whoever was at the cabin door was at fault.
Exactly right....Flown many times with my daughter when she was a baby. Each time the attandant at the check-in counter provides a tag for the stroller. You stroll your child down the boarding tunnel up to the aircraft door. Leave the stroller at the door then board the plane and take your seat. When you land your stroller is waiting for you just outside the aircraft door.
Why that stroller was even allowed thru the door was the screw up.
That said, how the whole situation escalated to what I saw and heard on the video is just crazy.
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It is like when a bunch of cop videos came out people were going out and trying to catch cops doing something on their cell phones.
So, widespread and ongoing abuse of power coupled with relatively new camera technology had nothing to do with the spate of videos showing police brutality toward minorities? I guess those troublemakers insisting on equal protection should just quiet down, huh?
Aside from that... I could not picture myself acting like the doctor from the United flight or this lady. But, since when is it okay that the response to anyone who doesn't "follow the rules" is disproportionate violence?
I can look critically at the behavior of the passengers while still thinking the airlines handled things extremely poorly.
I knew I would get that type of response...Not what I'm saying. Every time a video like this goes viral and comes up, it motivates and gets everyone to start doing it and sometimes they end up provoking incidents by doing it. I suspect we'll see lots of these now and may won't be anywhere near as bad as the United Incident, but because of that incident they will all group together.
Basically part of my point above.
gtt, ever hear of the psychological term "projection"? I think your use of "arrogant" may be an example.
Another indication of projection on your part...I think we're all clear on your character by now.
That said, sorry to get into a pissing contest with you.
The flight attendant was a little aggressive, but the mom was 100% wrong and the guy should have minded his business.
Sounds as if they also needed to get your permission, which I presume you would give otherwise facing embarrassment of being a horse's ass...
A functioning society can't have it both ways; incessant bitching planes are never on time, it's impossible to find a place for a carry-on, people are banging into me or you follow the rules, stop when asked, and move when asked.
I just think restricting people from going to the bathroom is kind of being a jerk...
If your shit doesn't fit, check it. Stop delaying everyone else's flight because you think the rules don't apply to you. Jesus..
And yes, sick passengers are the worst. Nothing worse than being locked in a cabin for several hours with a person hacking their infected lungs out at you. Fuck them.
I just think restricting people from going to the bathroom is kind of being a jerk...
googs i didn't restrict anyone that's the point that's the airlines rules . they even make a public announcement about the lavatories before takeoff. I just reported what i saw. my impressions of some people were that they were arroganr=t by ignoring the flight attendant, i don't give a rats ass id someone has to piss, be my guest
A baby "almost" got hurt?
I "almost" got hit by a car the other day, guess I should have gotten the driver's insurance information.
And why is a mother crying over a stroller? Where is she possibly going to prop it up during the flight?
Follow the rules and stop ruining it for the rest of us.
A baby "almost" got hurt?
I "almost" got hit by a car the other day, guess I should have gotten the driver's insurance information.
And why is a mother crying over a stroller? Where is she possibly going to prop it up during the flight?
Follow the rules and stop ruining it for the rest of us.
I agree. "[A]lmost" is pathetic to include.
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But I think we have figured out that maybe its your age that makes you so irritable.
I just think restricting people from going to the bathroom is kind of being a jerk...
googs i didn't restrict anyone that's the point that's the airlines rules . they even make a public announcement about the lavatories before takeoff. I just reported what i saw. my impressions of some people were that they were arroganr=t by ignoring the flight attendant, i don't give a rats ass id someone has to piss, be my guest
In all my years, I must have missed where the flight attendants tell the passengers in coach to only use the bathrooms in the back.
Sitting in First Class as I type this and I didn't hear any similar-type announcement today either...
I will bet anything that this video gets no airtime is the lady is not crying.
This is a non story. Sounds like in addition to air marshals we will need therapists to deal with some of the emotionally disturbed passengers now.
A double stroller on a plane is preposterous though, jaw dropping really. I can't believe how stupid/entitled some parents can be. "Fuck everyone else, I have kids" is essentially what that decision tells me.
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In comment 13439443 Jimmy Googs said:
Googs google can coach airline passengers use first class lavatories. many interesting comments and statements. the only airline that recently now allows it is American but other than that customers are to stay in their assigned cabins. the reason is business and first class pay a premium for comfort which means a smaller ratio of people to lavatories. I'm not preaching, this is what i'm reading
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But I think we have figured out that maybe its your age that makes you so irritable.
I just think restricting people from going to the bathroom is kind of being a jerk...
googs i didn't restrict anyone that's the point that's the airlines rules . they even make a public announcement about the lavatories before takeoff. I just reported what i saw. my impressions of some people were that they were arroganr=t by ignoring the flight attendant, i don't give a rats ass id someone has to piss, be my guest
In all my years, I must have missed where the flight attendants tell the passengers in coach to only use the bathrooms in the back.
Sitting in First Class as I type this and I didn't hear any similar-type announcement today either...
Complaining about using the lav up front? Gimme a f'ing break. Get off your high horse.
And what do you know, they do catch them doing some egregious stuff. Coincidence? Is the videographer at fault?
I still don't understand what the point of it is on an airplane!
The baby has to sit on the mother's lap the entire flight...why is she crying to get the stroller BACK in her possession?
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A double stroller on a plane is preposterous though, jaw dropping really. I can't believe how stupid/entitled some parents can be. "Fuck everyone else, I have kids" is essentially what that decision tells me.
I still don't understand what the point of it is on an airplane!
The baby has to sit on the mother's lap the entire flight...why is she crying to get the stroller BACK in her possession?
I have no idea. I don't fly much but have had kids on atleast half the flights I've ever been on and every single time the parent checks their stroller at the gate.
woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat.
the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs.
the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane.
when they got to the from of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins.
The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat.
after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane.
the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger.
when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him.
That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw:
if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him.
in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated.
I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.
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They let you take it to the plane. Flight Attendant takes it as you enter the plane. That is why the passenger knew she was going to have to take the kids out of the stroller. Did she think her kids were going to sit in the stroller the whole time. I mean seriously, this is ridiculous.
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I was on this flight directly across the isle from the woman filming the video. This is what I observed:
woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat.
the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs.
the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane.
when they got to the from of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins.
The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat.
after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane.
the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger.
when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him.
That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw:
if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him.
in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated.
I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.
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Haha, not 1 but 2 strollers on board, amazing.
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I was on this flight directly across the isle from the woman filming the video. This is what I observed:
woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat.
the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs.
the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane.
when they got to the from of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins.
The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat.
after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane.
the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger.
when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him.
That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw:
if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him.
in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated.
I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.
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There really is no excuse for the woman to think she could board with even one stroller, let alone two. That is just sheer stupidity. If she didn't know beforehand and never travelled before, how did she never inquire about the rules? Hell, strollers are even checked for free if you are travelling with a baby/toddler.
Then, if this account is true she was even more unreasonable once approached about it.
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Quote:
I was on this flight directly across the isle from the woman filming the video. This is what I observed:
woman gets on the plane pushing a car seat type stroller with one child in it, carrying a second child on her hip and dragging behind a very large folded stroller that was too big for the overhead bin or to go under a seat.
the flight attendant shown in the video approached from the back of the plane and informed her in a calm manner that there was nowhere to store the stroller. The woman immediately escalated the situation and within about 30 seconds was screaming at him at the top of her lungs.
the flight attendant evidently decided she was not fit to be on the flight (in my opinion the correct decision) and started to move her and her children towards the front of the plane.
when they got to the from of the plane the woman decided she was not going any further. The flight attendant picked up the stroller and lifted it over his head to try and move past the woman. As he was doing this she pushed him and the stroller fell a bit and struck her in the face. She began crying loudly and dramatically. Shortly after this is where the video begins.
The first class passenger then inserts himself into the drama with his faux chivalry but clearly has no idea what has transpired in the back of the plane since he was in a window seat in the first class section of the plane and could not have viewed the incident from his seat.
after another 10 minutes or so the woman exits the plane only to be returned about 5 minutes later and taken to her seat. We wait another 30-40 minutes while various flight and ground crew come and go speaking to the woman. After about 40 minutes she deplanes again this time telling all of the passengers, who are now becoming vocal in support of the flight crew, that all she wanted was an apology from the flight attendant. Evidently that's what the 40 minute delay was all about. Then we waited another 10 minutes for the ground crew to find and remove her luggage from the belly of the plane.
the flight finally leaves and arrives in Dallas an hour or so late. American representatives are waiting at the gate to speak with the first class passenger who made the threats. What I heard was a very apologetic tone coming from two American employees, as if the airline had done something to upset the first class passenger.
when I entered the bag claim area the first class passenger was right in front of me and as soon as he made it through the revolving door there was a camera crew waiting for him on the other side to interview him.
That's about as factual of an account as I can provide and I realize there may be other parts of this story that I do not know about or did not witness. From what I saw:
if anyone from American should have been punished it should be the ground crew who somehow letting this woman on board with a full size stroller. The flight attendant was put in a horrible situation by a passenger that most passengers in my immediate area thought seemed unstable. She escalated the situation, not him.
in my opinion, the first class passenger should have been removed. Had the flight been in progress he might very well have been arrested upon landing for threatening a crew member. Additionally, he could not have seen any of the back of the plane antics of the woman based on where he was seated.
I agree the flight attendant may have reacted too harshly in responding to the threatening customer in first class, but his actions with the woman in question were professional throughout the ordeal. I am disappointed American has chosen to punish him.
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Of couse we don't know ow the validity of this account, but I would not be at all surprised if this is a fairly accurate accoun. The first lass passenger being treated like a hero is ridiculous.
There really is no excuse for the woman to think she could board with even one stroller, let alone two. That is just sheer stupidity. If she didn't know beforehand and never travelled before, how did she never inquire about the rules? Hell, strollers are even checked for free if you are travelling with a baby/toddler.
Then, if this account is true she was even more unreasonable once approached about it.
rules dont apply to any of us... we are all above those rules...
welcome to 2017
Still waiting for the gofundme page for the trifecta......
Whoever was at the cabin door was at fault.
Exactly, This starts and ends with the Gate agents and the American people on the plane not catching the stroller needing to be checked.
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the airlines let her board with that stroller.
They let you take it to the plane. Flight Attendant takes it as you enter the plane. That is why the passenger knew she was going to have to take the kids out of the stroller. Did she think her kids were going to sit in the stroller the whole time. I mean seriously, this is ridiculous.
Actually that is not entirely correct. I don't know why everyone claims strollers are not allowed on planes, I see them all the time being brought on. This is AA policy regarding strollers:
And sounds like it's a national story only because the mother became belligerent.
How does that help diffuse the CURRENT situation?
If she somehow sneaked a walrus passed the gate, should the flight attendant just say fuck it, come on board walrus?
How does that help diffuse the CURRENT situation?
it doesn't... if I remember correctly, the woman had calmed down by the time he interjected, then got worked up again after their confrontation
If she somehow sneaked a walrus passed the gate, should the flight attendant just say fuck it, come on board walrus?
well considering that is a major part of their job that they are paid for I don't know what to tell you!
I still don't get how a potential mistake of letting the stroller on automatically allows the woman to act anyway she wants without reprocussion.
I still don't get how a potential mistake of letting the stroller on automatically allows the woman to act anyway she wants without reprocussion.
I don't think anyone is saying that, but it definitely does not warrant someone physically yanking it out of her hand while holding a baby.
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Exactly, This starts and ends with the Gate agents and the American people on the plane not catching the stroller needing to be checked.
And sounds like it's a national story only because the mother became belligerent.
She played it up for sure, don't know why the stroller was that important to have nearby.
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cannot go on the plane. I have a single stroller, a pretty small one and it barely fit in the metro north aisle. No way a double can do that on a plane with narrower aisles.
I still don't get how a potential mistake of letting the stroller on automatically allows the woman to act anyway she wants without reprocussion.
I don't think anyone is saying that, but it definitely does not warrant someone physically yanking it out of her hand while holding a baby.
Not at all, but if that account above is accurate, it seems she embellished it greatly. If he did endanger the kid, fire him, won't argue that.
But none of that has even been proven.
We have a mother who appears to be embellishing (and has already "lawyered-up") and a hot-headed bystander who threatens a flight attendant based on a hypothetical scenario.
Objectively, I don't believe a thing either one of them says. None of their actions appear to be reasonable.
Then again, everything is filtered through the media; so who knows what really happened.
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I don't think anyone is saying that, but it definitely does not warrant someone physically yanking it out of her hand while holding a baby.
But none of that has even been proven.
We have a mother who appears to be embellishing (and has already "lawyered-up") and a hot-headed bystander who threatens a flight attendant based on a hypothetical scenario.
Objectively, I don't believe a thing either one of them says. None of their actions appear to be reasonable.
Then again, everything is filtered through the media; so who knows what really happened.
There are a few eyewitnesses who have said he yanked it out her hand