I bought my mom an Amazon Fire a few months ago and all seemed well. She uses it for her email, banking website, news, etc.
Well she has told me that the main screen is now locked and all of a sudden the voice prompt is on, and when you press anything on the screen, all it does it tell you what button is being pressed. It will not open anything. I can't get out of it.
I am have tried everything I could think of, but am not an expert on this device.
Has anyone else experienced this? My mother would appreciate it LOL.