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NFT: 5-Guys Voted America's Favorite Burger Joint

pjcas18 : 5/23/2018 11:25 am
over In-N-Out, Shake Shack, Smashburger, etc.

I will preface this by saying I haven't had a fast food or expensive fast food, or whatever they call it these days, burger in about 10 years.

I lived across the street from the original 5-guys in Arlington, VA in the mid 90's and would go there occasionally. I thought it was ok, nothing special, fries were so greasy I felt like I needed to take a shower after eating them. But the burgers were cooked to order and they had a lot of toppings. People valued that as unique IMO vs fast food and they started to get a decent following and expanded.

but I know this topic generates some good discussion, mainly because In-N-Out has some loyal fans. If it's any consolation it seems like the author is indicating 5-guys wins because they're more widely accessible.

One salient quote:

Quote:
....“In-N-Out has slipped from its high. The other players are claiming mind and market share. Five Guys has expanded at a much faster rate. In-N-Out has taken a slower approach to expansion, and its locations are geographically contiguous — mostly on the West Coast,” he said.

Thirty years after Five Guys first opened, there are nearly 1,500 locations globally and another 1,500 in development. Five Guys operates across the U.S. as well as in the UK, Spain, Portugal, France and Germany.

In contrast, In-N-Out operates around 330 locations in six states — California, Texas, Arizona, Nevada, Utah and Oregon. The company has plans to open as many as 50 locations in Colorado over the next several years. While the affordable brand has cultivated a strong, loyal following, most consumers haven’t had a chance to try the food.

“Familiarity holds In-N-Out Burger back in the standings as a majority of consumers “just know the name” of the brand (35%),” according to Kanpurwala.

There is a wide pricing disparity between the two brands. A burger at Five Guys starts at $7 while you can grab one at In-N-Out for $2.10. Kanpurwala noted that pricing does play a factor, but doesn’t translate to less brand power.

“Five Guys is a lot more expensive than In-N-Out, but that doesn’t come through in many of our metrics. Five Guys actually comes ahead of In-N-Out when it comes to future consideration, or whether you would return for more. So that was a very surprising finding.” ...

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Its crazy over priced  
Bold Ruler : Mod : 5/23/2018 11:30 am : link
I went in to one for first time a few months ago and a burger with bacon, medium fries and a drink came to $15. Yeeesh.
Really?  
bluesince56 : 5/23/2018 11:32 am : link
I been there a few times. Mine were dry and over cooked. If you like fries (which they dump in a bag). Go for it!
5 Guys? Really?  
Jay on the Island : 5/23/2018 11:32 am : link
I ate there once and I was very disappointed.
I have had 5 guys burger and fries  
dep026 : 5/23/2018 11:32 am : link
that were out of this world.

I have been to others that have been suspect. If run right, 5 guys can make a mean burger.
Good burgers and great frys  
JerseyCityJoe : 5/23/2018 11:32 am : link
What I don't like is paying $50 for me and two of my boys looking for a quick lunch.
5 Guys ain't no Cookout or Whataburger  
Greg from LI : 5/23/2018 11:33 am : link
.
The best fast food burger I've ever had was at BGR at the  
yatqb : 5/23/2018 11:33 am : link
Baltimore airport. Great burger, fries, onion rings, etc. I'm not a fast food guy, and this didn't taste like fast food.
I didn't realize  
Pete in MD : 5/23/2018 11:36 am : link
5 Guys had grown that much. In-and-Outs are still all company owned, they don't franchise, and I think the family has had internal disputes about trying to open East Coast locations. I think the name is well-known enough that they would be successful anywhere. And Americans love our burgers and fries.
Pete, that's exactly why they expand very slowly  
Greg from LI : 5/23/2018 11:43 am : link
In-N-Out won't franchise because they are fanatic about quality control. They have two distribution centers, and since they never freeze anything, they would have to build an East Coast distribution center if they were to expand here.
I like 5 Guys...  
Dunedin81 : 5/23/2018 11:44 am : link
the price is an issue, but it just means it's a less frequent stop. I also enjoyed Smashburger when I tried it; while the basic burger is better at 5 Guys it's more customizable at Smashburger and the options for sides are better.
RE: 5 Guys ain't no Cookout or Whataburger  
giantsfan44ab : 5/23/2018 11:45 am : link
In comment 13972648 Greg from LI said:
Quote:
.


Maybe I had a bad experience with Cookout but that burger was one of the worst foods I've ever consumed. Way overcooked, not juicy at all. Was pretty drunk too and I couldn't bring myself to eating more than 3 bites. It was Columbia, SC.

I love 5 Guys. Juicy burgers and toppings are killer. best jalapenos.
Ok ill ask  
dep026 : 5/23/2018 11:46 am : link
anyone have a mcdonalds that cooks the meat there fresh?

I have and truth be told - it wasnt bad.
RE: Ok ill ask  
Eli Wilson : 5/23/2018 11:47 am : link
In comment 13972689 dep026 said:
Quote:
anyone have a mcdonalds that cooks the meat there fresh?

I have and truth be told - it wasnt bad.


Our does, with the quarter pound burgers.

It's definitely an improvement.
Never had any of those  
Chef : 5/23/2018 11:48 am : link
Jake's Wayback Burger is pretty good though...
In the past year...  
FatMan in Charlotte : 5/23/2018 11:48 am : link
5 Guys has closed 4 Charlotte area locations.
RE: In the past year...  
dep026 : 5/23/2018 11:51 am : link
In comment 13972696 FatMan in Charlotte said:
Quote:
5 Guys has closed 4 Charlotte area locations.


My buddy ran a dozen 5 guys in the east coast. His franchise was ranked 2nd in the nation. He left because corporate took over and bought those 12. He didnt like feeling of being told what to do.
I recently tried the new quarter pounder...  
bw in dc : 5/23/2018 11:53 am : link
from McDonald's. Pretty solid effort to up their game.

I am fond of Five Guys - excellent fries, too, especially since they give you a wheel barrow full.

Small shout out to Smashburger. Take my son their quite a bit...
Had a layover in Dubai  
giantsfan44ab : 5/23/2018 11:53 am : link
a few years ago. Went to the big mall there and 5 Guys was by far the most packed food place there.
Whatburger is the tops  
SFGFNCGiantsFan : 5/23/2018 11:54 am : link
IMO.
*  
SFGFNCGiantsFan : 5/23/2018 11:54 am : link
Whataburger.
RE: I recently tried the new quarter pounder...  
giantsfan44ab : 5/23/2018 11:54 am : link
In comment 13972711 bw in dc said:
Quote:
from McDonald's. Pretty solid effort to up their game.

I am fond of Five Guys - excellent fries, too, especially since they give you a wheel barrow full.

Small shout out to Smashburger. Take my son their quite a bit...


Beef patty wise I like 5 guys to smash but they have good chicken and turkey options.
I have no idea  
pjcas18 : 5/23/2018 11:55 am : link
how our local 5-guys stays open. I no zero people who go there.

That and Subway. No idea how Subways stay in business.

Subway in the northeast (specifically) since there are so many mom and pop sub shops/delis that blow away Subway.

It's not any faster most of the time, the quality is worse, and maybe it's a buck or two cheaper, but I can't believe that's always enough of a draw to justify them or make them profitable.
RE: I have no idea  
dep026 : 5/23/2018 11:56 am : link
In comment 13972720 pjcas18 said:
Quote:
how our local 5-guys stays open. I no zero people who go there.

That and Subway. No idea how Subways stay in business.

Subway in the northeast (specifically) since there are so many mom and pop sub shops/delis that blow away Subway.

It's not any faster most of the time, the quality is worse, and maybe it's a buck or two cheaper, but I can't believe that's always enough of a draw to justify them or make them profitable.


I find subway expensive as hell compared to the mom and pop shops. We have a sub place by my school that ordering a small is your meal for the day and its cheaper than subway.
Go to brgr in NYC  
JonC : 5/23/2018 11:57 am : link
that's my pick.
My kids  
pjcas18 : 5/23/2018 11:57 am : link
like going to Shake Shack.

I've never been, every time they go in to Boston now, they tell me they wait in line for 30 minutes to go to Shake Shack. I shake my head and feel old. They don't go into the city very often, but when they do the highlight is fast food.

I guess it's burgers and shakes. Not 100% sure.

Them and Chick-Fil-A always a line at Chick-Fil-A when I drive by.
5 Guys  
Professor Falken : 5/23/2018 11:58 am : link
Ate there once. Solid, nothing special. What stood out was that everybody in the joint was obese. Fucking depressing.
Subways generally are not profitable  
Greg from LI : 5/23/2018 11:58 am : link
Their franchise licenses are cheap and they'll sell them to just about anyone (as opposed to someone like Chik-Fil-A who has an acceptance rate about like Harvard when it comes to applying for a franchise), which is why their quality control is terrible. They consequently have an enormous amount of churn in their franchises - they constantly have bunches of them opening and bunches going out of business.
RE: RE: I have no idea  
Greg from LI : 5/23/2018 12:00 pm : link
In comment 13972724 dep026 said:
Quote:

I find subway expensive as hell compared to the mom and pop shops. We have a sub place by my school that ordering a small is your meal for the day and its cheaper than subway.


Then you have unusually cheap mom and pop places. I don't eat at Subway, but it IS cheap, and definitely cheaper than independent sandwich places around here (that nevertheless have infinitely better sandwiches).
.  
arcarsenal : 5/23/2018 12:00 pm : link
I haven't been to 5 Guys in a while - a pretty long time, actually. But I liked their burgers a lot.

Love Shake Shack. I usually enjoy their food more than the Mets whenever I go to Citi Field.
RE: RE: I have no idea  
pjcas18 : 5/23/2018 12:00 pm : link
In comment 13972724 dep026 said:
Quote:
In comment 13972720 pjcas18 said:


Quote:


how our local 5-guys stays open. I no zero people who go there.

That and Subway. No idea how Subways stay in business.

Subway in the northeast (specifically) since there are so many mom and pop sub shops/delis that blow away Subway.

It's not any faster most of the time, the quality is worse, and maybe it's a buck or two cheaper, but I can't believe that's always enough of a draw to justify them or make them profitable.



I find subway expensive as hell compared to the mom and pop shops. We have a sub place by my school that ordering a small is your meal for the day and its cheaper than subway.


It's hard for me to compare - by price.

My sub shop/local delis are a little more expensive, it's usually $8 or $9 for a large sub, but like you said that large sub is massive and could feed a family. Subway is all pre-measured and disgusting.
Shake Shack..  
FatMan in Charlotte : 5/23/2018 12:01 pm : link
is my favorite burger by far, but I don't really consider it fast food.

In N Out is my favorite burger from fast food.
A couple of 5 Guys closed near me as well  
jcn56 : 5/23/2018 12:01 pm : link
and IMO, if In and Out could maintain the same fresh ingredient supply chain the way they do on the west coast, I'm pretty sure they could come here and blow 5G out of the water.
.  
arcarsenal : 5/23/2018 12:01 pm : link
Also, Subway is fucking gross.
RE: 5 Guys ain't no Cookout or Whataburger  
Joey in VA : 5/23/2018 12:04 pm : link
In comment 13972648 Greg from LI said:
Quote:
.
DOOOOD! Cookout rules!
5 Guys:Overrated and overprced  
Stan in LA : 5/23/2018 12:04 pm : link
In-N-Out better burger at 1/3 the price. Tough decision, huh?
5 guys fries  
Jim in Fairfax : 5/23/2018 12:05 pm : link
Are a HUGE serving, which is why it’s so expensive. We usually split 1 regular order of fries between 3 people. And it’s plenty for everyone.
RE: Subways generally are not profitable  
bw in dc : 5/23/2018 12:05 pm : link
In comment 13972731 Greg from LI said:
Quote:
Their franchise licenses are cheap and they'll sell them to just about anyone (as opposed to someone like Chik-Fil-A who has an acceptance rate about like Harvard when it comes to applying for a franchise), which is why their quality control is terrible. They consequently have an enormous amount of churn in their franchises - they constantly have bunches of them opening and bunches going out of business.


Re: Chik-Fil-A - I live in northern Virginia, near Dulles airport, and there are four of them within five miles of me. And I swear the traffic in their drive thrus is akin to the traffic on the Beltway. They must be making money hand over fist...
The 5 guys  
Joey in VA : 5/23/2018 12:06 pm : link
Locally in the NoVA and DC/Md areas are usually the best since it was born here. I've had it in other locales and it's just not the same.
RE: RE: Subways generally are not profitable  
sshin05 : 5/23/2018 12:08 pm : link
In comment 13972754 bw in dc said:
Quote:
In comment 13972731 Greg from LI said:


Quote:


Their franchise licenses are cheap and they'll sell them to just about anyone (as opposed to someone like Chik-Fil-A who has an acceptance rate about like Harvard when it comes to applying for a franchise), which is why their quality control is terrible. They consequently have an enormous amount of churn in their franchises - they constantly have bunches of them opening and bunches going out of business.



Re: Chik-Fil-A - I live in northern Virginia, near Dulles airport, and there are four of them within five miles of me. And I swear the traffic in their drive thrus is akin to the traffic on the Beltway. They must be making money hand over fist...


Same in NYC, people love fried chicken.
RE: RE: 5 Guys ain't no Cookout or Whataburger  
Greg from LI : 5/23/2018 12:08 pm : link
In comment 13972750 Joey in VA said:
Quote:
DOOOOD! Cookout rules!


Agreed. Delicious burgers and the best value in fast food. Plus Cheerwine is awesome.
RE: 5 Guys:Overrated and overprced  
arcarsenal : 5/23/2018 12:08 pm : link
In comment 13972751 Stan in LA said:
Quote:
In-N-Out better burger at 1/3 the price. Tough decision, huh?


Well, most of us live on the East Coast and don't have that option, so...
RE: In the past year...  
Bill in UT : 5/23/2018 12:08 pm : link
In comment 13972696 FatMan in Charlotte said:
Quote:
5 Guys has closed 4 Charlotte area locations.


You've been on a diet? :)
Best burger  
sshin05 : 5/23/2018 12:09 pm : link
for is Shake Shack, close second is in-n-out.
RE: RE: RE: I have no idea  
dep026 : 5/23/2018 12:14 pm : link
In comment 13972735 Greg from LI said:
Quote:
In comment 13972724 dep026 said:


Quote:



I find subway expensive as hell compared to the mom and pop shops. We have a sub place by my school that ordering a small is your meal for the day and its cheaper than subway.



Then you have unusually cheap mom and pop places. I don't eat at Subway, but it IS cheap, and definitely cheaper than independent sandwich places around here (that nevertheless have infinitely better sandwiches).


Some of the local establishments in NEPA are insanely cheap. You can find NY quality large pizzas for 9 dollars. You can get a full breakfast for 3-4 dollars. Its why I am fat and happy and not broke.
Huh?  
trueblueinpw : 5/23/2018 12:14 pm : link
Not sure how anyone could prefer 5 Guys over Shake Shack. We have 5Gs, SS and Smashburger about the same distance on the Island and the only one l go to is Shake Shack. The lines never 30 minutes - I probably wait 10 - 12 minutes from door to tray and the quality is outstanding - I’ve never gotten a bad burger or fries from Shake Shack. The 5Gs I’ve been to on Long Island have all been pretty dingy and unappetizing. The burger is okay - something I might get at buddy’s cook out or a preseason tailgate - dry - and why do they have to serve 5 pounds of French fries? Does anyone finish an order of 5 Guys fries? Is the point to waste food? Don’t really see how they win any awards. Smashburger is just too greasy and their fries are too greasy and too thin. Shack me up or get me to the Chik.
then you're lucky  
Greg from LI : 5/23/2018 12:17 pm : link
My favorite local sandwich places range in price from 8 to 15 dollars on what I order.
RE: Huh?  
Jim in Fairfax : 5/23/2018 12:20 pm : link
In comment 13972781 trueblueinpw said:
Quote:
Not sure how anyone could prefer 5 Guys over Shake Shack. We have 5Gs, SS and Smashburger about the same distance on the Island and the only one l go to is Shake Shack. The lines never 30 minutes - I probably wait 10 - 12 minutes from door to tray and the quality is outstanding - I’ve never gotten a bad burger or fries from Shake Shack. The 5Gs I’ve been to on Long Island have all been pretty dingy and unappetizing. The burger is okay - something I might get at buddy’s cook out or a preseason tailgate - dry - and why do they have to serve 5 pounds of French fries? Does anyone finish an order of 5 Guys fries? Is the point to waste food? Don’t really see how they win any awards. Smashburger is just too greasy and their fries are too greasy and too thin. Shack me up or get me to the Chik.

5 guys has about 10 times the number of locations. People don’t vote for things they’ve never eaten.
Never had  
crackerjack465 : 5/23/2018 12:21 pm : link
Whataburger or In-N-Out (I'm not a big fast food eater) but I have had 5 guys before and I actually thought it was pretty good.

Just like anything else, some locations are better than others and it can be hit or miss, but I did really like the one that I frequented in college.
I prefer Habit Burger and Shake Shack  
Mellowmood92 : 5/23/2018 12:30 pm : link
I haven't been impressed with 5 guys
RE: then you're lucky  
jcn56 : 5/23/2018 12:32 pm : link
In comment 13972788 Greg from LI said:
Quote:
My favorite local sandwich places range in price from 8 to 15 dollars on what I order.


That's the only way a place like Subway competes in markets like NYC, on cost. There's no way you're walking into the average deli here and coming out with a 'foot long sub' for anything close to $5.

Of course, there's no comparison in quality either. Just because it's cheaper doesn't mean I'm going to start buying my sandwiches at 7-11, but for some people they might not have the means to eat better.
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