for display only
Big Blue Interactive The Corner Forum  
Back to the Corner

Archived Thread

NFT: Returning a leased car - how big of a PITA is it?

jcn56 : 6/20/2018 11:48 am
Not my first time leasing a car - but up until now, my buyouts have been advantageous to me (I've kept one and sold one, and in both cases made out financially as a result).

This is the first time I'm having one inspected, and I've got a few dents and dings on there over time. The one thing I've read over and over again is to get it fixed yourself rather than pay the leasing company's appraisal of the damages.

I had an idiot run past a traffic cop directing traffic and graze my front bumper. Went to a body shop yesterday, where they figured that they could get it done for about $500, but won't be able to get to it until Monday. Naturally, my inspection is for Friday, and my new car is ready to be picked up.

My options - reschedule the inspection, which is a pain since they always want to go a week or two out (my lease is up on 7/6). Have the inspection, and then if the appraisal is much higher, do the repairs myself before I turn it in (assuming that I'll need to have it reinspected, which will incur the same delay). Or just bite the bullet and have it fixed.

My question - how far off are these inspector appraisals? I'm assuming they work from a book value, and that they're probably inflated. But are they inflated 20-30% or 100%? If fixing it will cost me $500, but the appraisal comes in at $750, I might just bite the bullet (since dealing with a body shop in NYC is slightly more aggravating than bargaining in a Lebanese street market, where they'd probably speak better English to boot).

Anyone ever had one of these inspections and end up fixing the damage on their own afterward?

Side note: Dodge has been rumored to be on the block for a long time, and I can see why. The residual on this SUV is $30k (had an MSRP of $58k), and it's sure as hell not worth that. Nice car, great job as a tow vehicle, but nowhere near worth $30k used considering the damn thing seems to be unraveling already.
is this a durango?  
ron mexico : 6/20/2018 12:10 pm : link
not that that matters to your OP, just curious about their long term reliability.
In my experience  
ron mexico : 6/20/2018 12:11 pm : link
they are much more forgiving if you are leasing another car through them.

I'm facing the same issue with my GMC acadia, which with their redesign I am probably not going to be able to stay in brand

generally speaking  
Stan in LA : 6/20/2018 12:19 pm : link
If you can cover the damage up with a credit card you're good. Seems like this is more than that. If you have the repair done by your insurance company, what's your deductible? If the repair is under $1,000 it won't go on your record depending on your insurance company.
Wait for the inspection before doing snything  
Shecky : 6/20/2018 12:22 pm : link
My wife had a ton of issues on her last car <insert female driving joke here>. Couple of things I learned.
If you’re personable, hang out while it’s being inspected. I got a VERY favorable report.
Secondly, found out they offer an allowance. $X of damage is expected and automatically waived. So if you have $50 of work, and the report is agrees and is close, it could get waived.
Third, if you do have to get it fixed and the report is close enough, pay the fee rather than deal with the body shop. Less headaches, and last thing you need is leasing company doesn’t feel the work was done properly

Lastly, as stated above, you leasefrom them again and they will work with you.
I accrued probably $750 if damages  
UConn4523 : 6/20/2018 12:22 pm : link
on a Sentra a few years back between dents and a non matching tire I got replaced. I had other problems with the vehicle so I haggled that price down to about half citing all the visits to the shop it had that Nissan never seemed to fix correctly.

So, I have no idea how fair the damages assessed were, but you can negotiate and would be prepared to do so if you feel it’s unfair.
On some leases  
Disturbed1 : 6/20/2018 12:22 pm : link
you are allowed up to a certain amount of damage. For example my subaru had up to $1,500 in damage covered and I returned mine with a hole in my front bumper.

You are definitely going to have a deposition? fee if you do not buy out the car.

Check you lease contract.
tough call  
ColHowPepper : 6/20/2018 12:32 pm : link
Quote:
This is the first time I'm having one inspected, and I've got a few dents and dings on there over time. The one thing I've read over and over again is to get it fixed yourself rather than pay the leasing company's appraisal of the damages.
Getting to the skinny is to substitute appraisal with the "appraiser". They can be all over the lot: in my most recent case, he ignored about 70% of the acorn dings because if the ding count went over ~20 or some number, the damage charge jumped by 200%. He was a good guy, and simply decided to do me a favor. So, when he gets to your place, treat him nicely!

I think each leasing company has a program that, taking the inputs of the appraiser, spits out a number for labor/parts, much as a body shop would do. Seems to me that, as you opine, you can hardly go wrong, having the appraiser come, and if you don't like the numbers, have it done at your body shop and then re-inspect.

I think extending the lease for a month is pretty routine, even if you have your old and your new on hand for that period.

What are you buying, if you care to disclose?
Thanks all - I'm going into the same exact vehicle  
jcn56 : 6/20/2018 12:36 pm : link
but through a different dealership. I am somehow not going through Chrysler Financial though, so I don't get the benefit of their whopping 'additional $250 in damage waiver'.

The problem here is the body shop I did take it to (which seemed decent enough) said they had to remove and spray the entire bumper (there's no structural damage). It's definitely more than a credit card's length, probably need 3-4 cards cumulatively to cover it up.
Different dealership should be fine  
UConn4523 : 6/20/2018 12:37 pm : link
they should waive it to keep your business, or atleast a portion. Did you already buy/lease the new vehicle? If not I wouldn’t do so until they agree to take your car at no cost.
RE: Thanks all - I'm going into the same exact vehicle  
ron mexico : 6/20/2018 12:39 pm : link
In comment 13995277 jcn56 said:
Quote:
but through a different dealership. I am somehow not going through Chrysler Financial though, so I don't get the benefit of their whopping 'additional $250 in damage waiver'.

The problem here is the body shop I did take it to (which seemed decent enough) said they had to remove and spray the entire bumper (there's no structural damage). It's definitely more than a credit card's length, probably need 3-4 cards cumulatively to cover it up.


see if the new dealer will take it in for you. Thats your best bet
RE: is this a durango?  
jcn56 : 6/20/2018 12:54 pm : link
In comment 13995254 ron mexico said:
Quote:
not that that matters to your OP, just curious about their long term reliability.


And yes - it is a Durango. Long term, I would not want to own this car. Great when it was brand new - it's starting to show it's age now, and I'm barely 3 years in.

And I'm the kind of guy who takes great care of his cars mechanically, and who tends to own for the long term (over 10 years). This is a vehicle I write off as a business expense, so I don't mind the lease. If this weren't tax deductible, I'd hate leasing - having to return the car to them in like new condition when it's 3 years old and has lost half it's value is an absolutely ridiculous proposition IMO.
RE: Different dealership should be fine  
jcn56 : 6/20/2018 12:55 pm : link
In comment 13995281 UConn4523 said:
Quote:
they should waive it to keep your business, or atleast a portion. Did you already buy/lease the new vehicle? If not I wouldn’t do so until they agree to take your car at no cost.


Had to order the car a month ago so I've already negotiated the car. The new one wasn't supposed to arrive for another 2 weeks (that was a whole other mess, they lead me to believe it would arrive after my current term expired). Apparently, I need to have this inspection regardless of where I turn it in, and I'm guessing they won't be doing my any favors when I bring it in since we've already agreed upon the price.
Have the inspection  
pmmanning : 6/20/2018 1:03 pm : link
and if the prices are crazy arrange to lease the car for another month and fix it yourself.

I did this with a Mazda my wife kicked the shit out of saved thousands all for an additional monthly payment.
Im in the process right now.  
Keith : 6/20/2018 1:04 pm : link
Got a Ram on Saturday, got my maxima inspected yesterday and I'm returning it today. The inspection was easy, my car is in great condition. However, we did talk about your scenario and the way Nissan does it....if the inspector uncovers issues above normal wear and tear, I can pay Nissan to fix it or go get it fixed myself and get it reinspected.
RE: Have the inspection  
jcn56 : 6/20/2018 1:07 pm : link
In comment 13995314 pmmanning said:
Quote:
and if the prices are crazy arrange to lease the car for another month and fix it yourself.

I did this with a Mazda my wife kicked the shit out of saved thousands all for an additional monthly payment.


I ended up buying my Mazda for a similar reason, but mostly because the buyout was $19k and the book on the car was $24k. I could have just sold it and taken the difference, but I liked the car enough that I kept it.

I didn't even bother with the inspection in that case, but that was an example where the buyout was undervalued. Here, the market might dictate that they can get 30k for this car used, but IMO you'd have to be insane to pay it.
RE: Im in the process right now.  
jcn56 : 6/20/2018 1:09 pm : link
In comment 13995317 Keith said:
Quote:
Got a Ram on Saturday, got my maxima inspected yesterday and I'm returning it today. The inspection was easy, my car is in great condition. However, we did talk about your scenario and the way Nissan does it....if the inspector uncovers issues above normal wear and tear, I can pay Nissan to fix it or go get it fixed myself and get it reinspected.


This is the boat I'm in - and I have until 7/6 to do the repairs, which should be plenty of time to have it repaired and then reinspected. The only complication is picking up the new car, which I'd like to transfer my registration and plates to. I'm guessing I can just tell the dealer to hang on to the car for another week.
I've  
dorgan : 6/20/2018 1:17 pm : link
leased a dozen or so vehicles. Only once did they attempt to charge me for any damage and they didn't bring it up when it was inspected or when I turned it in. GM sent me a letter about a month after I turned in an SUV with a bill for a tire that had excessive wear.

I wrote them a letter refusing to pay it and never heard another word about it.

I've only leased one ...  
Beer Man : 6/20/2018 1:22 pm : link
I had them inspect it about 6 weeks before it was due to be turned in. The good news, nothing had to be repaired, the bad news is that I hardly drove it for the final 6 weeks for fear it may receive some damage. There were some issues with paint flaking off the front bumper, but the dealer agreed with the body shop that it was a manufacturer's paint issue, and they took care of it. Even though it was a good experience, I won't lease again. I don't like watching my miles, and my wife and I generally keep our cars a long time.
I would take dorgan with me  
gidiefor : Mod : 6/20/2018 2:03 pm : link
to return it - he has a very large wrench
RE: I would take dorgan with me  
jcn56 : 6/20/2018 2:51 pm : link
In comment 13995379 gidiefor said:
Quote:
to return it - he has a very large wrench


I'm hoping for dorgan's sake that wasn't a euphemism...
RE: I've only leased one ...  
jcn56 : 6/20/2018 2:53 pm : link
In comment 13995336 Beer Man said:
Quote:
I had them inspect it about 6 weeks before it was due to be turned in. The good news, nothing had to be repaired, the bad news is that I hardly drove it for the final 6 weeks for fear it may receive some damage. There were some issues with paint flaking off the front bumper, but the dealer agreed with the body shop that it was a manufacturer's paint issue, and they took care of it. Even though it was a good experience, I won't lease again. I don't like watching my miles, and my wife and I generally keep our cars a long time.


Same here - if it wasn't so damn easy to write off I wouldn't bother. Walking around on eggshells with my car (especially the one I use for fishing) isn't my cup of tea.

It's sitting at 35,900 miles like I'm waiting for balloons to fall from the ceiling.
I turned in my lease and got a new car with another lease  
Jints in Carolina : 6/20/2018 3:12 pm : link
They are very forgiving if you continue to do business with them. Getting a new leased car was a snap. At least for me it was.
RE: RE: I would take dorgan with me  
dorgan : 6/20/2018 3:16 pm : link
In comment 13995431 jcn56 said:
Quote:
In comment 13995379 gidiefor said:


Quote:


to return it - he has a very large wrench



I'm hoping for dorgan's sake that wasn't a euphemism...


I don't know whether to deny it, or moon walk.

Back to the Corner