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NFT: Directv-AT& T Bill

lpdcan28 : 1/4/2019 10:34 am
has anyone had issues with their bill/charges since these two merged? i have been on the phone hours dealing with them and get nowhere. from credits they owe to stations i did not add. i think i have spoken with every manager and just pushed off to someone else. i would love to quit but i think i am locked in for another year.
No surprise there  
Beer Man : 1/4/2019 11:09 am : link
AT&T has always been mutha f***er to deal with
Im  
Eli owns all : 1/4/2019 11:29 am : link
Waiting to get fucked over next month as we will be in year 2. Even tho I have a signed letter from the manager locking me in for 2 years at same rate for direct tv. Switching over was nothing but a nightmare it took 6 months for my bill to finally be right. I also get text messages for 50% off if you call this number. Also fake 1-800 numbers that show up as direct tv trying to get me to pre-pay 3 months to receive nfl Sunday ticket free next year. All a scam but they donít sell your information 🙄.
The only issue I've had  
Gman11 : 1/4/2019 1:04 pm : link
is they charged me for a pay-per-view fight that I didn't order and obviously didn't watch. After a couple of visits to customer service they finally decided to take it off my bill.

Customer service prior to AT&T was first rate. If you wanted to add or delete something it was done promptly. Questions about your bill were answered. After AT&T took over it has gone down hill.
Just pay the penalty on the contract  
Diver_Down : 1/4/2019 1:10 pm : link
and get out from under their thumb. Best decision I ever made. I started as a Primestar customer back in the 90's. Dropped them in 2007 when they didn't consider me an older customer as I had moved states. Went back with an attractive promotion. But the last time, I promised myself no matter what the promotion in the future to never allow them on my property. Tossing the dish onto to the curb was a satisfying feeling.
anyone switch or have DISH network?  
lpdcan28 : 1/4/2019 1:14 pm : link
i may look into it.
Just cancelled my AT&T wireless last night.  
Someguy1978 : 1/4/2019 1:24 pm : link
I'm still going to battle with them regarding a cruise talk package we purchased for our cruise back in November.

We ordered the plan two days before we set sail. When we got our bill a month later it was about $240 higher than expected. It turns out that they forgot to activate the plan. They admitted it was their error and that my account would be credited. We were told to pay what we thought we owed for the plan plus our normal bill and the difference would be credited to the account.

When we received our January bill, they charged us a late fee for not paying the December bill in full (they told us not to) and the credit was still not showing up. When I called them last night, the representative told me that the best she could do was to give us a $75 credit.

I've spent more time on the phone with AT&T trying to fix this (at least 3 hours) than we did for the entire length of our cruise.

I'll give them a call either this evening or sometime tomorrow and try and get everything wrapped up. The account is cancelled but the credit issue has not been resolved. I couldn't tell you how many different people I've spoken with and nobody has a clue on how to fix this.
If i can get  
halfback20 : 1/4/2019 1:52 pm : link
Sunday ticket through something besides DIRECTV, I'll leave. Otherwise i can't watch the majority of Giants games.
RE: If i can get  
Beer Man : 1/4/2019 3:08 pm : link
In comment 14247419 halfback20 said:
Quote:
Sunday ticket through something besides DIRECTV, I'll leave. Otherwise i can't watch the majority of Giants games.
Sunday Ticket can now be streamed if you have a Directv account and pay for it. I'm hoping they will eventually sell it as a separate streaming service so I can dump Directv other than Sunday ticket.
RE: If i can get  
montanagiant : 1/4/2019 5:16 pm : link
In comment 14247419 halfback20 said:
Quote:
Sunday ticket through something besides DIRECTV, I'll leave. Otherwise i can't watch the majority of Giants games.

All you need to watch every Giants game is a good internet connection.
Just go to Reddit,NFL streams and they will have a ton of options to watch the game
quite 8 weeks ago due to billing problems  
jimmypage : 1/4/2019 5:36 pm : link
out of market Giants. Been there nearly 20yrs and a huge advocate. Called 12times to straighten out and they couldn't get it right so I got pissed. with the Giants and the NFL product/politics sucking I haven't really missed it. Sure I'll go thru withdrawals when we get on right track again.
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