NFT: Computer question.

Is so, it usually puts the install in a new folder and it should find the previous years files when you start.

H&R block software

If so, recovering files from a fried drive is hit or miss.

But if you just uninstalled tax software, that shouldn’t have touched the data file. The data files are stored separately from the program files, usually in the Documents directory or a sub folder.

when I clicked on the app it said this that it has been changed or moved.

Maybe they still exist under an old directory?

Also - if Windows computer check your Recycle Bin.

If this were Turbo Tax, your data file would have the filename extension .tax2016 or .tax2017, so the whole filename for Joe Schmoe's tax return would be for example Joe Schmoe 17.tax2017. Since this is H & R Block, I don't know what their file naming convention is but you should be able to call their support and find out. Hopefully they can walk you through the whole process if recovering your data, but if they can't, at least find out what the filename extension is.

You can then search for that file on your Windows drive. You should then be able to open up your tax software with that specific file.

Unfortunately when you install one copy of Windows over another, it torpedoes many of your applications and application preferences. Your data should still be there on your drive, but depending on the application you are going to have to do some hoop jumping to get access to it back.

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Finding H&R Block data file on your hard drive - ( New Window )

Try looking in C: -> Windows.old

I can't help you with the specific location in that folder, but it is where data is kept after an install.

I'm an H&R Block user

Thanks to all.