NFT: Desperate Itunes Question

But is not currently downloaded to your computer or phone.

It means the song can only be played when your device is connected to the Internet. To listen to the song offline, tap or click the cloud icon to download it to your device.

In comment 14855513 Giantology said:

Quote:

But is not currently downloaded to your computer or phone. It means the song can only be played when your device is connected to the Internet. To listen to the song offline, tap or click the cloud icon to download it to your device.

thank you for the suggestion, but that is a different cloud where you can click on and download it. My cloud is a dotted cloud that you cannot click on to download

should all still be available on our phone if you have the same apple id on your phone and computer and if you go in to music on your phone and turn on library synching.

You use data or wifi this way (playing your music from the cloud) and like Giantology said you can only play the songs without wifi or cell data if you physically download the song to the device.

In comment 14855522 Essex said:

Quote:

In comment 14855513 Giantology said: Quote: But is not currently downloaded to your computer or phone. It means the song can only be played when your device is connected to the Internet. To listen to the song offline, tap or click the cloud icon to download it to your device. thank you for the suggestion, but that is a different cloud where you can click on and download it. My cloud is a dotted cloud that you cannot click on to download

Sorry - read your OP too fast and realized you said there is a cloud with an exclaimation point on it. According to Apple, that means:

The song file is corrupt or there was an error uploading the song. Choose File > Library > Update Cloud Music Library to resolve this. If updating doesn't resolve the issue, try importing a new copy of the song into your music library.

In comment 14855528 Giantology said:

Quote:

In comment 14855522 Essex said: Quote: In comment 14855513 Giantology said: Quote: But is not currently downloaded to your computer or phone. It means the song can only be played when your device is connected to the Internet. To listen to the song offline, tap or click the cloud icon to download it to your device. thank you for the suggestion, but that is a different cloud where you can click on and download it. My cloud is a dotted cloud that you cannot click on to download Sorry - read your OP too fast and realized you said there is a cloud with an exclaimation point on it. According to Apple, that means: The song file is corrupt or there was an error uploading the song. Choose File > Library > Update Cloud Music Library to resolve this. If updating doesn't resolve the issue, try importing a new copy of the song into your music library.

Not sure this is it, the songs play on his computer.

Can you post a picture of what your itunes library looks like?

.
How to Transfer Your iTunes Library to a New Computer (Windows 10) - ( New Window )

I am sorry I was unable to upload the screenshot from my phone to BBI, but thanks for offering to help.

In comment 14855614 Essex said:

Quote:

I am sorry I was unable to upload the screenshot from my phone to BBI, but thanks for offering to help.

load the picture/screenshot to imgur or a photo hosting site. It only takes a second. Or maybe Jim's link will help, but since the songs play on your computer I think it may be something else.

Link - ( New Window )

did you copy your library?

That dotted cloud indicates that the song is waiting to be itunes matched.

I've heard that can take a while with a big library.

But also maybe upgrade from itunes to music.

still using itunes you might also be able to go to the store link and select "update itunes match" if it is there.

and that put it away because I had failed to figure a solution. Now with the quarantine I have went back to see if I could do it again, but no luck. These songs would not be on Apple Music though because they are from Springsteen Live, which is Bruce’s site and the downloads are sold their and proprietary.

The weird thing is that I bought a couple of downloads to see if it would work (after I failed transporting with the Zip drive from my old computer) and it works fine in iTunes. I just can’t figure it out. It is about 500 bucks worth of shows, but I am getting close to just saying f it and buy them over. I would hate to admit defeat, but this has gotten me good!

In comment 14855665 Essex said:

Quote:

and that put it away because I had failed to figure a solution. Now with the quarantine I have went back to see if I could do it again, but no luck. These songs would not be on Apple Music though because they are from Springsteen Live, which is Bruce’s site and the downloads are sold their and proprietary. The weird thing is that I bought a couple of downloads to see if it would work (after I failed transporting with the Zip drive from my old computer) and it works fine in iTunes. I just can’t figure it out. It is about 500 bucks worth of shows, but I am getting close to just saying f it and buy them over. I would hate to admit defeat, but this has gotten me good!

did you try and update itunes match from the store link? Even if it's not on apple music it should check and change that dotted cloud to a different symbol to something that indicates a match or not.

the dotted cloud indicates that itunes match hasn't even run yet.

You were right! Just a big library, it took a long time to download. It turns out my issue was patience and ignorance, I thought it would be there once I copied it in, which was wrong. But it was all there, I just had to wait for it to download like 3000 Bruce concert songs.
Thanks so much to you and everyone for your help!