I'll preface this by saying, I am not tech savvy, but after some research over the past few weeks here is the issue I'm having. I'm hoping someone can point me in the right direction...
My external IP address has changed. It used to show the location as my town in Fairfield County, CT. A few weeks ago I noticed my location changed to Worcester, MA. Because of this, when I use MLB.TV I'm blacked out of Red Sox games because it thinks Boston is my home market. If I go on Home Depot.com, the "closest store" it will assign is in Worcester. Plus, my avg internet speed has dropped about 30-50 mps, likely because the IP is routing through a server much farther away.
I called Spectrum three times about it, and you can imagine what kind of responses I got. They had NO idea what I was talking about or how to fix it. The advice I got was to unplug my modem/router and my IP will reset. I've done that a number of times, plus my service was "out" from Wed-Sat due to the Tropical Storm, giving it ample time to fully reset.
The other option was to replace the modem and router. They're shipping me new units. I feel like that's going to be a dead end as well. Is there anything that can be done to fix this? As I posted yesterday, I'm thinking about shifting my TV to a streaming platform. This will be a real pain in the ass, as my local channels will likely be Boston and not NY. Any advice would be greatly appreciated!
You can use ipchicken.com, or ask google what's my external IP address, or even look at the forum page of BBI when you're logged in to verify your external IP.
External IP means it's public and routable over the Internet.
I asked a friend of mine who works in IT and he suggested that Spectrum would need to delete the lease from MA then do a reset of the router. Does that make sense?
You can try to flush your DNS from your command prompt
ipconfig /flushdns
I think it just eventually it just ended up resolving itself via the geolocation. I did submit to maxmind as well, but I don't know if it helped or not.
maxmind - ( New Window )
I think it just eventually it just ended up resolving itself via the geolocation. I did submit to maxmind as well, but I don't know if it helped or not. maxmind - ( New Window )
This is strange... I used the maxmind link you provided and it gives me the correct location.
I went to whatismyipaddress.com and for the same exact IP as maxmind shows, it has my location as Chicopee, MA. I'm all sorts of confused...
They're sending me a new modem & router this week. Maybe that will fix it?
Put another way. If you are going to work the same way everyday and you happen to change cars, you are still going the same way (route). You need to have the route changed on the network (your way to work)..