for display only
Big Blue Interactive The Corner Forum  
Back to the Corner

Archived Thread

NFT: CARMAX

johnnyb : 4/15/2021 6:24 pm
Has anyone had an experience- good or bad- selling their car to CarMax? I have a 2018 Toyota RAV4 coming off lease in July. The car has 17,500 miles on it, barely broken in. After entering the VIN, CarMax quoted me a number more than $4,000 higher than my buyout option on my lease. Am I crazy to consider this? Sounds almost too good to be true.

Any comments would be appreciated. Thank you.

Had a great experience.  
Shecky : 4/15/2021 6:27 pm : link
Long story short, went in, they do their inspection and quote is good for like a week or something. Within 45 minutes, they inspected my car, gave a quote, and went home with a check. Don’t know if everyone’s situation is as smooth, I owened the car rather than a lease, but I’d imagine they’d payoff the lease and just cut you a check for the difference.

Friend told me today at lunch he did a lease trade in with car Ana for like $2,500 over buyout and couldn’t believe how easy it was. So that’s potential ally a second option.

Good luck!
Several transactions with CarMax.  
DonQuixote : 4/15/2021 6:51 pm : link
It’s seamless, buying or selling, zero hassle. Now I have heard you are paying more but then you might decide, as I have, that the zero hassle transactions and selection are worth it.
This is a function of current used car market  
blright : 4/15/2021 6:54 pm : link
There is a shortage of new cars and demand is high because more people are driving than ever.

There will never be a better market to sell a used car.
I priced Carmax and Carvana and went with the latter  
Eric on Li : 4/15/2021 6:58 pm : link
they had a better offer and it was super easy (they came and picked it up instead of having to drop it off). I'm sure Carmax is good but if you are looking for another option Carvana was super easy. Filled out a form online and got exactly what they quoted.
CARMAX is hassle free  
Stan in LA : 4/15/2021 7:06 pm : link
Sold my Vette there a few years back for over private party sale price. Less than an hour at the place.
Negative experience  
Red Dog : 4/15/2021 7:07 pm : link
I called them several years ago when I was looking for a good used SUV. Knew what I wanted (clean, late model, low mileage Ford or MoPar) and what I equipment wanted on the vehicle (V-8, FWD/AWD, factory towing package, etc.)

Long story short, all they could do over the phone was year, make, model, and color (which wasn't even on my shopping list).

Every franchised dealer that I talked with was able to tell me the equipment on each and every vehicle they had on their used car lot.
Great experience for me  
Greg from LI : 4/15/2021 7:25 pm : link
Got my car appraised, got a nice offer over KBB value, walked out with a check about a half hour later. Piece of cake.
Thank you everyone.  
johnnyb : 4/15/2021 7:36 pm : link
Very helpful. I am a seller so the only negative comment above was from a buyer’s perspective. If they stay true to their quote they can buy the car from me.

Very much appreciated!!!
Sold my 2012 RAV4 2 weeks ago through Carmax  
aimrocky : 4/15/2021 7:38 pm : link
I priced it out through Auto Trader, Carvana and a few local dealers and Carmax gave the best offer by about 20%. As several mentioned we had the car inspected and a half hour later they wrote us a check for the full amount.

The re-sale market is hot right now so Carmax can be aggressive. I quoted out my wife’s early 2000’s Corolla with them back in 2012 and they were well below the trade in offers that we had. This recent situation was completely different.
Carmax is great  
armstead98 : 4/15/2021 7:46 pm : link
They’re a client of my company and are good. They’re trying to do the right thing.

I think their offers are usually a little less than market value but it’s so easy it’s probably worth it.
RE: Several transactions with CarMax.  
eric2425ny : 4/15/2021 7:58 pm : link
In comment 15222302 DonQuixote said:
Quote:
It’s seamless, buying or selling, zero hassle. Now I have heard you are paying more but then you might decide, as I have, that the zero hassle transactions and selection are worth it.


Agreed, when you consider what a pain in the ass it is to sell a vehicle to someone privately it’s well worth taking a little less from CarMax. Between the having to meet with the buyer, deal with them inspecting or having a mechanic inspect the vehicle, making sure you get the correct funds, title transfers, etc. in a private sale CarMax is the way to go.
I just sold my 21 month old Ridgeline to Carmax  
Poktown Pete : 4/15/2021 9:33 pm : link
3 weeks ago. It had under 17,000 miles and was immaculate. (I'm pretty anal about my cars). Long story short, the only reason I sold it was their offer was 93% of what I paid for it new. I couldn't believe it. I had also requested a quote over the web via Carvana but didn't pursue it as it was 5 grand less than Carmax!

I was not looking to sell, but since I had a 2nd car that was paid for, it just made too much sense to sell at that offer.

It was easy. I got a quote from them online. I then made an appointment to show them the car at one of their centers. (Huge place, it dwarfed even big car dealers I've been to).
Within an hour, they verified the online offer they'd made. Maybe half an hour after that, I had a check in my hand.

My experience definitely was positive.
RE: This is a function of current used car market  
BH28 : 4/15/2021 9:38 pm : link
In comment 15222306 blright said:
Quote:
There is a shortage of new cars and demand is high because more people are driving than ever.

There will never be a better market to sell a used car.


This. I had a lease end and the dealer asked me to buy it out and sell it back to him at more than the residual value. They turned around and it marked it up another couple grand to sell it. Was a win-win for everyone.
RE: I priced Carmax and Carvana and went with the latter  
shocktheworld : 4/15/2021 10:17 pm : link
In comment 15222313 Eric on Li said:
Quote:
they had a better offer and it was super easy (they came and picked it up instead of having to drop it off). I'm sure Carmax is good but if you are looking for another option Carvana was super easy. Filled out a form online and got exactly what they quoted.


agreed...VROOM is also a good option
I sold..  
FatMan in Charlotte : 4/15/2021 10:28 pm : link
my past 4 cars to CARMAX and couldn't believe each time how much they offered. Well above any other offer and the transaction is done in under an hour usually.

Now as for buying a car there - they are usually very overpriced for what you get, so I'm fine sticking with the one-way relationship.
RE: I sold..  
Rick5 : 4/19/2021 9:18 pm : link
In comment 15222604 FatMan in Charlotte said:
Quote:
my past 4 cars to CARMAX and couldn't believe each time how much they offered. Well above any other offer and the transaction is done in under an hour usually.

Now as for buying a car there - they are usually very overpriced for what you get, so I'm fine sticking with the one-way relationship.

Yeah. I bought a 2020 Miata in September and was looking closely at Carmax and Carvanna for a 2018 or 2019. I thought the prices were too high and for a just a couple thousand more I bought a brand new one.
I’ve been looking at used cars  
UConn4523 : 4/19/2021 9:31 pm : link
and Carmax prices are absurd. Makes you wonder how they do it considering repeatable dealer prices are better in most cases and come with service warranties.
I sold 2 cars there - absolutely no problem  
PatersonPlank : 4/20/2021 3:03 am : link
I always check with them now for the 7 day quote
Had one great experience  
rnargi : 4/20/2021 9:46 am : link
with a Jeep, got 4K more than anyone else was offering....had one horrible experience with a Mercedes, offered 3K less than I got elsewhere.

Still, I'll always get their quote before doing anything.
Had one great experience  
rnargi : 4/20/2021 9:48 am : link
with a Jeep, got 4K more than anyone else was offering....had one horrible experience with a Mercedes, offered 3K less than I got elsewhere.

Still, I'll always get their quote before doing anything.
RE: RE: I priced Carmax and Carvana and went with the latter  
Jim in Forest Hills : 4/20/2021 12:21 pm : link
In comment 15222592 shocktheworld said:
Quote:
In comment 15222313 Eric on Li said:


Quote:


they had a better offer and it was super easy (they came and picked it up instead of having to drop it off). I'm sure Carmax is good but if you are looking for another option Carvana was super easy. Filled out a form online and got exactly what they quoted.



agreed...VROOM is also a good option



DO NOT USE VROOM. I sold a car there, that company is totally silo'd and doesn't communicate with each other. Makes for a terrible customer experience. Carvana and Carmax are much better. Let me know if you need more context.
RE: I’ve been looking at used cars  
Jim in Fairfax : 4/20/2021 12:38 pm : link
In comment 15226349 UConn4523 said:
Quote:
and Carmax prices are absurd. Makes you wonder how they do it considering repeatable dealer prices are better in most cases and come with service warranties.

For newer model used cars their prices tend to be less competitive. For older cars, the prices are in the ballpark of dealers.

Carmax is popular because they have a no pressure/no haggle sales model. Most people hate, Hate, HATE the haggling typical with the dealer experience. The average person isn’t skilled at it and comes out feeling ripped off. Getting a fair deal without hassle even if it’s not the best appeals to many.

On top of that, they have a 30 day return policy and a 90 day warranty. Gives a peace of mind you don’t get at the dealers.
Back to the Corner