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NFT: Tech Question: Motherboard Failure on MacBook Pro?

AcidTest : 4/20/2021 10:02 pm
I have an Apple MacBook Pro that is five years old. I just had the battery and keyboard replaced for $300. The computer is now constantly “freezing,” especially when I use the internet, and even when I just scroll, for example on BBI. Websites with video and pictures cause almost immediate freezing. All the keys stop working and I have to do a hard shut down by pressing and holding the power button. Everything, including basic programs like Word, are taking a very long time to boot up. The computer is taking at least twice as long to do so.

I am also noticing the following:

(1) Strange tiny white or gray rectangles when I boot up the computer, and also when I go online.
(2) Crashes in which the almost the entire screen turns black except for more of the tiny white rectangles, which flash like small lights. This happened when I was scrolling on Yahoo. The Google logo was also replaced by a flashing rectangular black square.
(3) Email features aren’t loading, or are taking a long time to do so.
(4) Sometimes I see a “ghost” screen on top of another screen. Everything seems like its in slow motion.

I started the computer while pressing and holding the “D” key to do a diagnostic test, which said “No Issues Found,” but then the computer froze again and I had to do another hard shut down.

Two questions:

(1) What is the cause? Is it a motherboard failure?
(2) If (1), then why didn’t it show up until after the computer was repaired? I didn't have any of these problems beforehand.

Thank you.
Can't be  
fireitup77 : 4/20/2021 10:07 pm : link
Mac's don't break!


Sorry I had to do it.
Not sure  
mattlawson : 4/20/2021 10:10 pm : link
If your hard drive isn’t full I’d take it in to the shop. You’re way beyond AppleCare so.

I’d look at one of those new M1 laptops if I were you ...
It does not sound good.  
Ron from Ninerland : 4/20/2021 11:54 pm : link
Did you get it repaired by Apple or an Apple authorized dealer with authorized parts ? If so Apple should cover you to the point of replacing the computer if necessary. Its happened to me with both a MacBook and an iPhone. The iPhone's AppleCare was expired, but I paid for a minor repair and they trashed the phone.

If you had the work done by some one other than Apple or one of their repair shops, you're probably screwed. Also, I learned the hard way: NEVER put a cheapie battery into an Apple device.
RE: Not sure  
Ron from Ninerland : 4/20/2021 11:56 pm : link
In comment 15227688 mattlawson said:
Quote:
If your hard drive isn’t full I’d take it in to the shop. You’re way beyond AppleCare so.

I’d look at one of those new M1 laptops if I were you ...
The M1's absolutely kick ass.
yeah -- three - four years does seem to be the cycle  
gidiefor : Mod : 4/21/2021 10:12 am : link
I rebuilt my late 2013 in early 2018 and right now I have things happening that lead me to believe it wont be long -- fortunately I've learned to carbonite everything -- don;t get stuck without a backup -- when the signs are showing believe it and be proactive about it.
Did this happened right after the other repairs?  
Kevin999 : 4/21/2021 10:27 am : link
Maybe when the battery was replaced something was knocked loose.
Cool mac users get a new laptop every 2-3 years.  
penkap75 : 4/21/2021 11:27 am : link
I'm a loser so I'm still using the same Windows Lenovo laptop I bought in 2007. Slapped an SSD in there and it was like a new computer. Cracked screen easy to replace.
RE: Can't be  
Producer : 4/21/2021 11:33 am : link
In comment 15227685 fireitup77 said:
Quote:
Mac's don't break!


Sorry I had to do it.


But Macs are touched by the hand of God and give you the feeling of full bloom love, no?
RE: Cool mac users get a new laptop every 2-3 years.  
Producer : 4/21/2021 11:34 am : link
In comment 15228101 penkap75 said:
Quote:
I'm a loser so I'm still using the same Windows Lenovo laptop I bought in 2007. Slapped an SSD in there and it was like a new computer. Cracked screen easy to replace.


2007? I am as PC oriented as they come but 2007 is an old device.
RE: RE: Cool mac users get a new laptop every 2-3 years.  
penkap75 : 4/21/2021 12:18 pm : link
In comment 15228114 Producer said:
Quote:
In comment 15228101 penkap75 said:


Quote:


I'm a loser so I'm still using the same Windows Lenovo laptop I bought in 2007. Slapped an SSD in there and it was like a new computer. Cracked screen easy to replace.



2007? I am as PC oriented as they come but 2007 is an old device.


My laptop is for light duty. Web surfing, accounting, online connection to my hospital EMR (I'm a doctor). Does not require any heavy duty PC horsepower. And the SSD tranplant I did a few years back did wonders to speeding it up.

My gaming PC, on the other hand, is a different monster.
If I had a Mac with issues  
JohnF : 4/21/2021 5:59 pm : link
I'd send it here:

Rossmann Repair Group, INC

Started watching Lewis's youtube channel (he posts videos on fixing MacBooks), and got hooked. Oh, he talks about right to repair, real estate, biking in NYC, etc. It's a great channel, and he seems to be very professional, entertaining, and funny!

If you want to check his Youtube channel out, it's here: Louis Rossmann.
RE: Cool mac users get a new laptop every 2-3 years.  
JohnF : 4/21/2021 6:05 pm : link
In comment 15228101 penkap75 said:
Quote:
I'm a loser so I'm still using the same Windows Lenovo laptop I bought in 2007. Slapped an SSD in there and it was like a new computer. Cracked screen easy to replace.


LOL, I'm using a Lenovo 2008 X200 laptop from about that time, thing runs great after an SSD and upgrade to 8 gigs ram. I love the business class laptops, easy to repair and get parts for, reliable and fairly fast. You can run Windows 10 or Linux, and they are perfect for light use (email, spreadsheets, word processing, web browsing).

Side note, it's the same laptop I was using for Camp reports when I did some for BBI when the Giants had camp in Albany!
Can’t tell w/o the model but...  
trueblueinpw : 4/22/2021 10:01 am : link
Sounds like maybe the GPU is bad? But before you start replacing any hardware (if that’s even possible) you should backup the entire Mac, AND copy over all your data files to a hard drive. Then do a reformat of the hard drive and a clean install of the latest supported OS-X. Clean install of OS-X (not a reinstall) can solve some problems related to software that often come up with Macs. But, tbh, it does sound like a hardware issue. Either way, 5 years isn’t exactly old for a Mac. Depending on use and wear and tear, you could get more years from it.

If you post the model number that can help narrow down the available remedies.

Also, Macs have a very good resale on EBay. So if you do go for a new Mac then you should try to sell your old one b/c even when it’s broken there’s a healthy parts market.
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