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NFT: Tailgaters from DEN game: How was your cellular service?

State Your Name : 9/14/2021 8:50 am
I am at my wit's end with our flagship sponsor, Verizon Wireless, and their lack of wireless coverage during tailgate parties.

I was in lot J, with 4 other VZW customers. We all had full bars but no connection to anything. Couldn't even get a text out. 5G and LTE were useless. I had to switch to 3G mode to get anything.

I want to take an informal poll, since I'm considering switching carriers anyway.

Did anyone else struggle with Verizon Wireless on Sunday? Or, did anyone on T-Mobile or AT& T have the opposite of my crappy experience?
had problems with Verizon service out in the lots  
Giants86 : 9/14/2021 8:58 am : link
...
Ever since the building opened, the cell service in the lots is TRASH  
regulator : 9/14/2021 9:00 am : link
No wifi, either. Poor fan experience, which is par for the course in a subpar building for a bottom-feeder organization.
FYI, AT&T for me, has always been useless for me starting about  
regulator : 9/14/2021 9:01 am : link
3h before kickoff. Anecdotally Verizon is better, but this week it was equally useless despite showing bars.
unfortunately the cell service was great  
cjac : 9/14/2021 9:03 am : link
because i hate it when people text me during a game


i'm going to airplane mode from now on
RE: Ever since the building opened, the cell service in the lots is TRASH  
Bear vs Shark : 9/14/2021 9:09 am : link
In comment 15365938 regulator said:
Quote:
No wifi, either. Poor fan experience, which is par for the course in a subpar building for a bottom-feeder organization.
it was terrible at the beginning, but around 2016-2018 it was much better (in my experience) and there actually was Wifi.

For reference, I sit in 131 near the verizon gate.

Having said that, I literally got no 4G service on Verizon this Sunday
I couldn’t make it on Sunday  
bhill410 : 9/14/2021 9:13 am : link
But how did the etickets work with no service? Can you download in advance or do you need an active reception because of that dumb moving bar.
RE: I couldn’t make it on Sunday  
State Your Name : 9/14/2021 9:23 am : link
In comment 15365962 bhill410 said:
Quote:
But how did the etickets work with no service? Can you download in advance or do you need an active reception because of that dumb moving bar.

2 tips:

1) WiFi service within about 100 yards of the building is good enough (GiantsFreeWifi network)

2) You should definitely use the option to download the ticket to your phone's "wallet" app in advance, which securely stores it offline for use at the gate.

Bonus tip... do tip #2 BEFORE you arrive at the stadium. That was my problem Sunday. Couldn't even get online to download the ticket or make a transfer to my buddies until we go to the gate where wifi service was working well enough.
first trip to MetLife  
Fat Wally : 9/14/2021 9:25 am : link
it was fucking terrible afterwards, I was trying to get an uber/lyft and I couldn't get a connection. Ended up taking the Train down to Secaucus Junction and found a Lyft there.. fucking embarrassing.

On the plus side, I sat in section 316 and the seats were great, and the food was good besides the maggotts.. so not a terrible trip, my son said it was great until the giants lost.
RE: I couldn’t make it on Sunday  
cjac : 9/14/2021 9:28 am : link
In comment 15365962 bhill410 said:
Quote:
But how did the etickets work with no service? Can you download in advance or do you need an active reception because of that dumb moving bar.


just make sure your tickets are in your wallet, you wont need service, just power

Also, make sure you get into the stadium early, it made the lines way way way slower. first time i missed kick off since the stadium opened
Not sure about the cell service, I don't remember having issues  
mikeinbloomfield : 9/14/2021 9:31 am : link
but the Wifi at the stadium has always been terrible, especially when the stadium is full. Its like they're surprised 70,000 want to access wifi.

Not that its a big deal, but they did mention technology in all their marketing materials for this air conditioner.
To be clear… I’m only referring to service in the outer lots  
regulator : 9/14/2021 9:35 am : link
I agree that both cell service and wifi in the stadium has improved dramatically in recent years. No complaints there.

I also picked up much better cell service and wifi once I was within 100 yards of the stadium.

But, out in the lots for the tailgate, unusable. I suspect a lot of people were trying to stream early games, too, which hogs bandwidth. Still, in this era, the stadium and various carriers should be able to model this and figure it out.
RE: first trip to MetLife  
Bear vs Shark : 9/14/2021 9:35 am : link
In comment 15365977 Fat Wally said:
Quote:
it was fucking terrible afterwards, I was trying to get an uber/lyft and I couldn't get a connection. Ended up taking the Train down to Secaucus Junction and found a Lyft there.. fucking embarrassing.

On the plus side, I sat in section 316 and the seats were great, and the food was good besides the maggotts.. so not a terrible trip, my son said it was great until the giants lost.
I always Uber/Lyft there from Jersey City, but never Uber/Lyft out. It's just faster to go to Secaucus and grab it from there on the way out.

If you're coming from the city, the bus from Port Authority is the way to go both ways (at least it was when I lived in Brooklyn in 15/16).
MLS Guest Services response to my email:  
State Your Name : 9/14/2021 9:54 am : link
Quote:
We are aware of the cell service issue that had occurred during last Sunday's Giants Broncos game. All corresponding departments have been in communications with getting to the root of the issue. We are hopeful for better service at upcoming games!

Skeptical.
It was super weird  
Justlurking : 9/14/2021 10:12 am : link
My service was great (Verizon) while multiple people with me (also Verizon) couldn’t do anything with data, gamble, fantasy, etc. maybe DraftKings got me VIP data due to my level of degenerativeness
Totally sucked  
redwhiteandbigblue : 9/14/2021 10:30 am : link
Could not pull up my digital tickets until I was literally at the gate. No internet service. Verizon.
i think all cell service sucked  
Platos : 9/14/2021 10:55 am : link
i think its always like that no?

from a technical standpoint i think its the shear amount of endpoints in a concentrated area thats just too much.
fuck that shit hole stadium  
djm : 9/14/2021 11:00 am : link
for this exact reason. Forget everything else, the boring and uninspiring aesthetics, the PSLs, the awful and forced piped in noises, nope, all that is harmless enough, but th fact that there's little to no WIFI or service at all, BRILLIANT. Just fucking brilliant. Fuck that oversized toilet and anyone who built it.
i also enter through...  
only1eli : 9/14/2021 11:01 am : link
the verizon gate. service was pretty terrible on sunday. i had transferred the tickets to my group and nobody could pull them up to even save them to their google pay or apple pay until the last second. i remember when digital ticketing first started seeing dozens of very frustrated people in the security line. if it weren't called the verizon gate, it would probably be less infuriating.
Been like that for years..  
BigBlue89 : 9/14/2021 11:27 am : link
Just simple numbers.. too many people in the lots for the limited number of slots on the nearest cell phone tower.

If you park in the platinum lots, you are in range of the stadium WiFi and can survive.
My cell service was fine, but  
shockeyisthebest8056 : 9/14/2021 12:53 pm : link
the WiFi was non-existent. Literally couldn’t do anything online. Thankfully the tickets were on someone else’s phone.

Never had this issue at Yankee stadium.
For some reason it was  
ajr2456 : 9/14/2021 2:07 pm : link
Better inside the stadium than in the lots, at least Lot L. Service was terrible.
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