Both my parents are elderly and handicap from rheumatoid arthritis. And with all the pain medication they take and being computer illiterate, it’s becoming a common theme with them getting their money drained from their accounts. I tried until I am blue in the face to convince them to move closer to either myself or my sister in an assisted living community to make life easier for them.
I hired a nursing assistant that come 3 days a week that helps with doctor’s appointments and general errands they need during the week, A physical therapist 3 times a week to keep them moving and a housekeeper to help with daily choirs around the house twice a week and all have helped a great deal and my parents love it.
But just one click and their screwed. And I just can’t figure out a way to resolve it. It started 3 years ago when my mom was having issues with her computer, she called some helpdesk and signed up for a bogus computer monitoring plan for like 600. A year I was not aware of this at the time. Well that same monitoring service stole over 100.000 from two accounts in a 6-month time frame by the time they told me. We were able to get the money back after jumping through hoops with the bank and I went up and helped them set up new accounts at a new back to make sure it didn’t happen again.
Sure, enough round two they assured me they did not sign up for anything except for joining Instacart for weekly groceries. I have their accounts setup for alerts for any transactions and they receive them on all purchases whether it be amazon, food delivery etc. The problem from what I see is transfers they get no alerts nor do I on my accounts but that is how these POS are stealing the money.
I signed them up for LifeLock, but I am not sure that will help somehow these f—kers are able to transfer money. I also asked them to give me all their accounts information so I can check it frequently for odd transfers or purchases, but I see that getting old quick. Other than that, I am clueless on what to do.
Sorry for the long-winded post I’m just frustrated these are the years they shouldn’t have to worry about anything, and it’s been nothing but issues and heart ache.
Any advice or suggestions on how to help me protect them would be greatly appreciated.