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NFT: need help with ticketmaster barcode issue

mpinmaine : 8/10/2023 5:01 am
about 2 months ago I purchased tix to fenway for my son and I.
They had me upload and app called ballpark. The tix appear there but says barcode not available,
The game is Saturday and still no barcode so I am antsy.
When I called yesterday they told me I had to go to a wallmart and purchase $200 ticketmaster gift card and that it would be immediatelu refunded...
When I asked to talk to a supervisor I was hung up on twice!

My wife thinks I can get in without the barcode bit I have my doubts. I dont want to travel 5 hrs with my boy only to be denied entry,

advice? thoughts please...thanks
I would see if you can reverse the credit card charges  
DefenseWins : 8/10/2023 5:46 am : link
on your purchase. This does not sound right to me.
The barcode will automatically populate 24-48 hours before the event.  
Gatorade Dunk : 8/10/2023 6:36 am : link
That's a (relatively weak) safeguard against reselling. I wouldn't worry about that part. And the Ballpark app has become standard, I wouldn't worry about that, either.

The rest of your post is a little difficult to understand. Who told you to buy a gift card and for what purpose? Did you buy the tickets directly through Ticketmaster? If so, the tickets will also be visible in your TM account (the barcode will also be withheld there until 24-48 hours before the game). But if you purchased through a third party channel, like Costco, those tickets are processed via Fevo, using Account Manager, and will only be visible in the Ballpark app.

thanks for your help  
mpinmaine : 8/10/2023 7:00 am : link
I bought them thru TM, no 3rd party
I used the app  
pjcas18 : 8/10/2023 7:07 am : link
at Fenway Tuesday night, you need the barcode.



pjcas  
mpinmaine : 8/10/2023 7:13 am : link
how close to gameday did your barcode populate?
RE: pjcas  
pjcas18 : 8/10/2023 7:20 am : link
In comment 16169495 mpinmaine said:
Quote:
how close to gameday did your barcode populate?


I can't say for sure. I had the ticket transferred to my account by a friend who bought it. I got it the morning of the game and the barcode was populated.
thank u  
mpinmaine : 8/10/2023 7:23 am : link
,,
my ticketmaster tickets on my phone  
cjac : 8/10/2023 7:35 am : link
do not have barcodes anymore.

you just hold the phone near the reader and it can detect it without a barcode.

its whatever new technology, you wont have any problems
My ticket  
pjcas18 : 8/10/2023 7:43 am : link
looked like this on Tuesday (in fact this is my actual ticket). Everyone who walked in to the ballpark had to scan their QR code.

The Wal Mart gift card should be setting off your warning alarm  
Ben in Tampa : 8/10/2023 9:38 am : link
That is classic scam/phishing behavior
RE: The Wal Mart gift card should be setting off your warning alarm  
Juice921 : 8/10/2023 9:46 am : link
In comment 16169556 Ben in Tampa said:
Quote:
That is classic scam/phishing behavior


Agreed - I suspect your tix are legit if you purchased through TM, but WHERE did you find the phone number you called - maybe it wasn't actually TM.
RE: RE: The Wal Mart gift card should be setting off your warning alarm  
Mad Mike : 8/10/2023 9:53 am : link
In comment 16169566 Juice921 said:
Quote:
Agreed - I suspect your tix are legit if you purchased through TM, but WHERE did you find the phone number you called - maybe it wasn't actually TM.

Yeah, you should check the number you called. Did you get it from google - it is unfortunately not uncommon that scammers have hacked google searches to show false numbers. You should use a company's website to find a correct number. Being told you need to buy a gift card sounds completely fraudulent.

Anyway, my experience is similar to others' that it's not uncommon for ticket barcodes to show up very close to the day of the game.
You should be fine.  
Section331 : 8/10/2023 9:53 am : link
As noted above, I don’t believe TM shows barcodes any longer, and most sellers don’t display the barcode until 24 hours before entry. I went to see the National last week (AXS, not TM), and I didn’t get the barcode until day of.

Is your TM ticket a resale? I thought all MLB tickets were through the Ballpark app. I have tickets for a Mets game on Sat, and my barcode isn’t visible yet.
was the number  
mpinmaine : 8/10/2023 9:54 am : link
on TM site
I really appreciate  
mpinmaine : 8/10/2023 9:56 am : link
the response here,, very helpful to an old timer who hates new tech BS
Again my thanks to all that responded  
mpinmaine : 8/10/2023 6:40 pm : link
just now literally i received my bar codes,,
anxiety washed away...!!
RE: Again my thanks to all that responded  
pjcas18 : 8/10/2023 6:46 pm : link
In comment 16170049 mpinmaine said:
Quote:
just now literally i received my bar codes,,
anxiety washed away...!!


Nice. Enjoy the game.
Yeah...  
JohnG in Albany : 8/10/2023 7:01 pm : link
being told to purchase a gift card has "Nigerian Prince" written all over it.

I've used the ballpark app for Met games  
ChathamMark : 8/10/2023 7:52 pm : link
past few years, and the barcode doesn't show up until 24 hours before the game.
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