for display only
Big Blue Interactive The Corner Forum  
Back to the Corner

Archived Thread

NFT: Paying with HSA card; charged convenience fee? Allowed?

DC Gmen Fan : 7/24/2024 8:50 am
I have a great physical therapist, and am about to pay my latest bill, which says there is a 3.9% fee when paying with credit/HSA card. I emailed her and asked her if this was allowed since the card is a debit card, and this was her response:

Unfortunately my system doesn’t discriminate between cards. I can either charge the card in full and provide a detailed receipt that will show the difference where the fee I’m sure would be the amount not to get reimbursed. Or if you want to use a different card or pay cash or check for the credit card fee we can do that too
Sorry for the inconvenience,

we’re only talking about 20 or so dollars here, but it just doesn’t seem right to be charged a fee and was essentially liquid money in a debit card. Yeah, I can pay by cash or check, but the idea is to pay through my HSA. Do I have any recourse or references? I can give her showing that this isn’t permitted?
I've been paying  
Gregorio : 7/24/2024 9:12 am : link
most of my medical expenses with an HSA credit card, not a debit card for years. I don't recall ever being charged a processing fee.

I am interested to know the legality of this.
It’s probably allowed, but it is messed up.  
Section331 : 7/24/2024 9:19 am : link
If they can’t differentiate on cards, that’s on them to figure out. I’d try submitting it to your HSA to see if they’ll accept it. I would tell your PT that you will have to consider taking your business elsewhere, especially if the HSA rejects the fee.
FYI I called our HSA and sure as shit  
DC Gmen Fan : 7/24/2024 9:28 am : link
It’s allowed
RE: I've been paying  
Jim in Fairfax : 7/24/2024 10:53 am : link
In comment 16558315 Gregorio said:
Quote:
most of my medical expenses with an HSA credit card, not a debit card for years. I don't recall ever being charged a processing fee.

I am interested to know the legality of this.

What is an HSA credit card? You get a monthly bill to pay? How do you pay it out of your HSA funds?
Thats Bullshit  
tator : 7/24/2024 11:12 am : link
It is very easy to tell the difference between credit and debit card. All terminals and Processors do that every day. They are ripping you off plain in simple.. PLUS the most they can LEGALLY charge is just 3%
May want to call your HSA back  
Shecky : 7/24/2024 11:21 am : link
I have a feeling the customer service rep wasn't 100% understanding, or correct in the info they gave you.

I'm 99% sure an HSA/FSA cannot be charged a surchage. And I am 99.9% sure that in NY you can't charge a fee on a debit card.

Your PT's system not being able to tell a debit from a credit card CERTAINLY doesn't mean they don't have to follow the rules. Assuming if they still can't pop a surcharge on an HSA OR a debit card is still the case.

it isn't the money, but man. Very few things piss me off when someone gives me an answer of a should shrug and an "nothing I can do, dela with it" when it is something they can 100% control 😡
Looked it up out of curiosity  
Shecky : 7/24/2024 11:30 am : link
Looks like there were some changes this February.

And ironically, even if they ARE allowed to charge the HSA or Debit (not clear here).

Look at what they CANNOT do...

Businesses CANNOT:
Charge a separate line items:
- convenience fee
- service fee
- administrative fee


which they just put in writing in their response, is exactly what they are doing.
Lonk - ( New Window )
RE: Looked it up out of curiosity  
DC Gmen Fan : 7/24/2024 11:34 am : link
In comment 16558594 Shecky said:
Quote:
Looks like there were some changes this February.

And ironically, even if they ARE allowed to charge the HSA or Debit (not clear here).

Look at what they CANNOT do...

Businesses CANNOT:
Charge a separate line items:
- convenience fee
- service fee
- administrative fee

which they just put in writing in their response, is exactly what they are doing. Lonk - ( New Window )


Well that's NY and I'm in MD so not sure I can use that. Can't find anything similar in MD>
I am not sure of the legality but  
dabru : 7/24/2024 11:48 am : link
as a retail business owner (retiring fFriday) I will say that credit card fees are a substantial burden. I am paying 10k a month in fees and I am still in a higher percentage cash customers than most. We have gone from 65% cash just 10 years ago to 70% cards today.
I believe you're out of luck.  
Mad Mike : 7/24/2024 12:09 pm : link
I don't think Maryland restricts these fees, or caps them at the level of the fee charged by the card issuer. I think your only option would be to pay cash and then submit the expense to the HSA (if the HSA doesn't require you to use the debit card).
If you don’t have to pay at the time of service  
Jim in Fairfax : 7/24/2024 12:15 pm : link
Many HSAs have a bill paying service. You can have a check sent to the provider from your HSA for payment.
RE: RE: I've been paying  
Gregorio : 7/24/2024 12:29 pm : link
In comment 16558525 Jim in Fairfax said:
Quote:


What is an HSA credit card? You get a monthly bill to pay? How do you pay it out of your HSA funds?


Jim, it's a master card associated with my HSA bank account. I contribute to the account through my employment. To pay a medical charge, instead of writing a check, I authorize a charge to my HSA master card. It makes payments so easy.

Thing is, I don't ever recall paying any fees or surcharges for this convenience.
report them  
tator : 7/24/2024 12:31 pm : link
https://usa.visa.com/Forms/visa-rules.html
RE: RE: RE: I've been paying  
Section331 : 7/24/2024 12:32 pm : link
In comment 16558645 Gregorio said:
Quote:
In comment 16558525 Jim in Fairfax said:


Quote:




What is an HSA credit card? You get a monthly bill to pay? How do you pay it out of your HSA funds?



Jim, it's a master card associated with my HSA bank account. I contribute to the account through my employment. To pay a medical charge, instead of writing a check, I authorize a charge to my HSA master card. It makes payments so easy.

Thing is, I don't ever recall paying any fees or surcharges for this convenience.


Then it's a debit card. My HSA card is a VISA, but it's a debit card that draws directly from my HSA account.
RE: I am not sure of the legality but  
tator : 7/24/2024 12:33 pm : link
In comment 16558622 dabru said:
Quote:
as a retail business owner (retiring fFriday) I will say that credit card fees are a substantial burden. I am paying 10k a month in fees and I am still in a higher percentage cash customers than most. We have gone from 65% cash just 10 years ago to 70% cards today.


Burden? Its the cost of doing business. You dont have to accept cards at all. Im curious on that 10k in fees How much credit card volume are you doing?
RE: RE: RE: RE: I've been paying  
Gregorio : 7/24/2024 12:49 pm : link
In comment 16558651 Section331 said:
Quote:


Then it's a debit card. My HSA card is a VISA, but it's a debit card that draws directly from my HSA account.


Yeah, technically I guess it's a debit card because monies are withdrawn directly from the account. I don't make any monthly payments on it.
3.9% is an exorbitant merchant fee  
cosmicj : 7/24/2024 1:23 pm : link
And debit cards should have much lower transaction costs than a credit card.

This junk fees bs. Stop using that card.
RE: 3.9% is an exorbitant merchant fee  
Jim in Fairfax : 7/24/2024 1:31 pm : link
In comment 16558698 cosmicj said:
Quote:
And debit cards should have much lower transaction costs than a credit card.

This junk fees bs. Stop using that card.

The card isn’t charging the fee. His physical therapist is charging the fee on any card he uses, credit or debit.

Pay cash  
MookGiants : 7/24/2024 1:31 pm : link
and get reimbursed. If you have a card you absolutely should have the option of getting reimbursed too.
RE: 3.9% is an exorbitant merchant fee  
MookGiants : 7/24/2024 1:34 pm : link
In comment 16558698 cosmicj said:
Quote:
And debit cards should have much lower transaction costs than a credit card.

This junk fees bs. Stop using that card.


If their system doesn't differentiate, they will pay the same fees.

3.9% is not exorbitant. That's likely around what their processing fee actually is.

People bitching about businesses passing along the credit card fee are ridiculous. Pay cash if you don't like it. The ones bitching about the credit card fees clearly have zero idea how much money small business are losing as a result and with the insane inflation and costs of everything theres just no way they can keep taking it on the chin
RE: Looked it up out of curiosity  
MookGiants : 7/24/2024 1:35 pm : link
In comment 16558594 Shecky said:
Quote:
Looks like there were some changes this February.

And ironically, even if they ARE allowed to charge the HSA or Debit (not clear here).

Look at what they CANNOT do...

Businesses CANNOT:
Charge a separate line items:
- convenience fee
- service fee
- administrative fee

which they just put in writing in their response, is exactly what they are doing. Lonk - ( New Window )


Erie County must hate small businesses, particularly restaurants, with this fucking bullshit that they passed. Whoever passed this nonsense is going to be responsible when many restaurants go under as a result
RE: RE: I am not sure of the legality but  
MookGiants : 7/24/2024 1:38 pm : link
In comment 16558652 tator said:
Quote:
In comment 16558622 dabru said:


Quote:


as a retail business owner (retiring fFriday) I will say that credit card fees are a substantial burden. I am paying 10k a month in fees and I am still in a higher percentage cash customers than most. We have gone from 65% cash just 10 years ago to 70% cards today.



Burden? Its the cost of doing business. You dont have to accept cards at all. Im curious on that 10k in fees How much credit card volume are you doing?


It's not "the cost of doing business" People dont have to use credit cards, they can easily use cash and not pay the fee. I have a restaurant and I pass along 3% on every credit card transaction. I would have gone under if I didn't. We can't keep raising prices so we had to look at other areas.

If people want to keep small businesses around, they need to stop bitching about credit card fees being passed along or simply pay with cash.

Reporting a small business for this is absolutely asinine
RE: RE: Looked it up out of curiosity  
Jim in Fairfax : 7/24/2024 1:51 pm : link
In comment 16558708 MookGiants said:
Quote:
In comment 16558594 Shecky said:


Quote:


Looks like there were some changes this February.

And ironically, even if they ARE allowed to charge the HSA or Debit (not clear here).

Look at what they CANNOT do...

Businesses CANNOT:
Charge a separate line items:
- convenience fee
- service fee
- administrative fee

which they just put in writing in their response, is exactly what they are doing. Lonk - ( New Window )



Erie County must hate small businesses, particularly restaurants, with this fucking bullshit that they passed. Whoever passed this nonsense is going to be responsible when many restaurants go under as a result

It’s not a county law - it’s a state law.
 
christian : 7/24/2024 3:33 pm : link
The easiest thing to do is pay in cash (or digital equivalent) or check, and reimburse yourself through your HSA. There should be a very clear way to do this in your HSA online portal.
It's legit  
compton : 7/24/2024 4:45 pm : link
VISA, Mastercard, AMEX and Discover charges merchants 3 -4 % fee every time a customer uses the card. Many vendors are passing this fee to the customers. It's totally legal.
RE: It's legit  
Jim in Fairfax : 7/24/2024 5:59 pm : link
In comment 16558888 compton said:
Quote:
VISA, Mastercard, AMEX and Discover charges merchants 3 -4 % fee every time a customer uses the card. Many vendors are passing this fee to the customers. It's totally legal.

That’s for credit cards. He was using a debit card which has fees that are a small fraction of that.
RE: RE: 3.9% is an exorbitant merchant fee  
Section331 : 7/24/2024 6:22 pm : link
In comment 16558707 MookGiants said:
Quote:
In comment 16558698 cosmicj said:


Quote:


And debit cards should have much lower transaction costs than a credit card.

This junk fees bs. Stop using that card.



If their system doesn't differentiate, they will pay the same fees.

3.9% is not exorbitant. That's likely around what their processing fee actually is.

People bitching about businesses passing along the credit card fee are ridiculous. Pay cash if you don't like it. The ones bitching about the credit card fees clearly have zero idea how much money small business are losing as a result and with the insane inflation and costs of everything theres just no way they can keep taking it on the chin


Yeah, I don’t have issues with businesses charging a fee for CC’s, why should they have to absorb the cost? But charging a fee for a debit card, which typically doesn’t charge fees, is BS.
RE: RE: I am not sure of the legality but  
dabru : 7/24/2024 9:31 pm : link
In comment 16558652 tator said:
Quote:
In comment 16558622 dabru said:


Quote:


as a retail business owner (retiring fFriday) I will say that credit card fees are a substantial burden. I am paying 10k a month in fees and I am still in a higher percentage cash customers than most. We have gone from 65% cash just 10 years ago to 70% cards today.



Burden? Its the cost of doing business. You dont have to accept cards at all. Im curious on that 10k in fees How much credit card volume are you doing?


It comes to about 3% and it is a burden as are all costs of doing business . I thought about raising prices about 2% and giving a cash discount but I decided to just sell the business and retire.
RE: RE: RE: 3.9% is an exorbitant merchant fee  
dabru : 7/24/2024 9:34 pm : link
In comment 16558951 Section331 said:
Quote:
In comment 16558707 MookGiants said:


Quote:


In comment 16558698 cosmicj said:


Quote:


And debit cards should have much lower transaction costs than a credit card.

This junk fees bs. Stop using that card.



If their system doesn't differentiate, they will pay the same fees.

3.9% is not exorbitant. That's likely around what their processing fee actually is.

People bitching about businesses passing along the credit card fee are ridiculous. Pay cash if you don't like it. The ones bitching about the credit card fees clearly have zero idea how much money small business are losing as a result and with the insane inflation and costs of everything theres just no way they can keep taking it on the chin



Yeah, I don’t have issues with businesses charging a fee for CC’s, why should they have to absorb the cost? But charging a fee for a debit card, which typically doesn’t charge fees, is BS.


Not sure where people get the idea that debit cards don’t have fees. They can be just as much as CC fees and sometimes more as a percentage depending on the amount of the purchase.
Debit cards  
MookGiants : 7/24/2024 11:01 pm : link
still have fees, just lower. But you still pay a swipe fee regardless on every single card transaction. And a lot of small businesses are not set up to process debit cards and everything therefore gets run as credit, even on a debit card.

And it's not as simple as "they should get a better system". Small businesses are hanging on by a thread currently, especially restaurants. There simply isnt extra money right now for just about everyone.

Back to the Corner